Sales Associate (Full-time & Part-time)

BACCARAT PACIFIC (S) PTE LTD; Singapore; On-site; SGD 33,000 - 47,000; Full time

Job summary

baccarat pacific in Singapore seeks a Sales Associate to achieve sales goals while delivering the best customer experience. You will proactively welcome walk-in clients, nurture a luxury client base including UHNWI, and uphold the Baccarat standard of service and brand storytelling.

You will manage day-to-day store operations, CRM updates, and ensure visual merchandising adheres to brand guidelines, driving repeat visits and customer loyalty.

Qualifications

• Enjoy meeting and engaging people.
• A passion for Retail sales; knowledge or experience in luxury is an added advantage.
• Able to work in ION, MBS, and Taka locations during retail hours.

Responsibilities

• Proactively receive and recruit walk-in customers.
• Develop the customer base with new clients and cultivate a loyal clientele, especially UHNWI clients.
• Ensure every customer receives exceptional customer experience.
• Provide high quality service and after-sales to keep clients engaged with the brand.
• Share Baccarat story, know-how and quality standards with customers.

Skills

Client engagement

Luxury retail

Location flexibility

Job description

TheSales Associatemain role is toachievesales goals while ensuring the best customer experience.

• Proactively receive and recruit walk-in customer

• Develop the customer base with new clients and cultivate a loyal clientele, speciallyUHNWI clients

• Ensure every customer receivesexceptionalcustomer experience

• Provide high quality of serviceand after-sales serviceto keepclientsengaged with the brand and make them return

• Share theBaccaratstory,know-how and quality standards with the customers, by demonstrating in-depth knowledge of theMaison, collectionsand products

• Generate new business opportunitiesbyinvitingexisting customers and prospectsto in-store appointments and events

• CRM - Enrich the customer database with accuracy, communicate on novelties, events and giftings, campaigns and reporting

• Manage day-to-day sales and operations of the store

• Ensureoperational proceduresand internal policiesaccording to guidelines and optimize store operational efficiency

• Maintain high standards ofstore presentationandensure visual merchandisingis properly maintained at all times, according to guidelines

• Take ownership, accountability for store and personal productivity

Requirements

• Enjoy meeting and engaging people.

• A passion for Retail sales, knowledge or previous experience in luxury is an added advantage.

• Able to work in ION, MBS, and Taka location during retail hours.

Great exposure to luxury retail industry.

The Company

Since 1764, Baccarat crafts the ultimate French art de vivre. Rooted in exceptional know-how, the Maison continues to set the standard for contemporary elegance. Driven by the boldness of a crystal collective, Baccarat stands for unapologetic creativity with a free spirit. With a global vision, it constantly explores new territories of expression and new object categories. From lighting to home decor, from the world of barware to celebration, its creations reveal a dialogue of contrasts between heritage and avant-garde. Guided by an innovative vision, Baccarat collaborates with designers who define the essence of the times. From Paris to Tokyo, New York to Seoul, the Maison shines in over 80 countries through its boutiques, houses, bars, hotels, and restaurants.

Discover the world of Baccarat at www.baccarat.com and on Instagram @baccarat.