Sales Associate | Luxury Maison

KOS SG PTE. LTD.; Singapore; On-site; SGD 31,000 - 40,000; Full time

Job summary

KOS SG PTE. LTD. in Singapore partners with a prestigious French luxury Maison to welcome and engage clients with warmth, polish and personalised service, building lasting relationships through exceptional clienteling and product storytelling.

The role focuses on delivering elevated boutique experiences, driving sales, managing VIP appointments, and upholding brand standards across CRM, stock and daily operations.

Qualifications

• Experience in luxury retail or premium fashion.
• Genuine passion for luxury service and product storytelling.
• Strong clienteling and CRM skills to build repeat-client relationships.

Responsibilities

• Welcome clients with a warm, polished, personalised approach.
• Deliver elevated boutique experiences via product knowledge and storytelling.
• Drive sales through clienteling, consultative selling and strong product recommendations.
• Build and grow a client portfolio using CRM and after-sales follow-up.
• Support VIP appointments and personalised service requests.
• Hit individual and boutique sales targets while upholding premium standards.
• Maintain high standards in visual presentation, stock and operations.

Skills

Clienteling

CRM

Storytelling

Premium service

Tools

CRM software

Job description

The Opportunity

• Are you passionate about luxury retail and creating exceptional, personalised client experiences?
• Do you enjoy building lasting relationships with clients through thoughtful service and a genuine understanding of their needs?

The Client

• KOS Singapore is partnering with a prestigious French luxury Maison, The brand is known for its quality, craftsmanship and elevated client experiences.

The Job

• Welcome and engage clients with a warm, polished and personalised approach.
• Deliver an elevated boutique experience through strong product knowledge, thoughtful storytelling and exceptional service.
• Drive sales through effective clienteling, consultative selling and confident product recommendations.
• Build, maintain and develop a client portfolio through CRM, personal outreach and after-sales follow-up.
• Support VIP appointments and personalised service requests.
• Achieve individual and boutique sales targets while upholding premium service standards and brand image.
• Maintain high standards across visual presentation, stock support, daily operations and client data.

The Talent

• Experience in luxury retail, premium fashion, leather goods, fine jewellery, watches, beauty or high-end hospitality.
• A genuine passion for luxury service, craftsmanship and product storytelling.
• Strong clienteling and CRM skills with the ability to build repeat-client relationships.