In Summary
- Monthly Salary SGD2,800 to SGD3,000.
- Medical/dental claims, basic hospitalization insurance cover are provided
- An annual training programme tailored to enhance your skillsets is provided.
- This position reports to the Order Fulfillment Manager.
- Our warehouse is located at JTC Medtech Hub in Boon Lay with a minimum usable 2,000 pallet capacity.
For more information about our company and the brands we manage, please visit www.corlison.com
Responsibilities
- Process and validate customer purchase orders received via email, phone calls, or online platforms.
- Generate Picking Lists, Delivery Orders, and Invoices.
- Monitor, follow up, and close pending orders.
- Maintain proper document filing, including completed invoices, delivery documents, customer POs, and other fulfilment records for audit and traceability.
- Verify orders in the ERP system to ensure completion and remove cancelled or invalid orders for accurate records.
- Print and prepare shipment documents such as invoices and airway bills (AWB) for online marketplace orders (e.g., Shopee, Lazada, Tiktok).
- Update relevant stakeholders—including the sales team and brand managers on non-fulfilment cases, or stock shortages.
- Provide order status updates to sales teams upon request.
- Coordinate with the logistics department to prioritise orders.
- Perform e-invoice submission through customer portals and ensure accuracy of supporting documents.
- Communicate proactively across departments, including sales, warehouse, customer service, and distribution teams, to resolve issues related to delivery delays, exchanges, returns, rejections, and unfulfilled orders.
- Handle customer queries related to order fulfilment when required.
- Functioning as the communications bridge between sales/brand, purchasing, OE team and warehouse/delivery team.
- Support in warehouse administrative tasks, and warehouse management system training for new team members
Requirements
- The Sales Administrator will be required to work overtime at times.
- Proficient in Microsoft Office applications, including Outlook, Excel, Word and Teams.
- Experience with ERP systems, particularly Sage 300, is an added advantage.
- Preferably good understanding of e-commerce fulfilment processes and marketplace operations.
Salary and Remuneration
- Monthly Salary SGD2,800 to SGD3,000.
- Medical/dental claims, basic hospitalization insurance cover are provided
Working Hours and Office Location
- This is a permanent full-time position.
- Regular working hours (Mon to Thu 7am to 5pm, and Friday 7am to 4pm).
- Our warehouse is located at JTC Medtech Hub in Boon Lay
Company Description
- Established since 1964, Corlison is one of the largest fully Singapore owned personal/health care distributors. We also own Pearlie White, which is the first Singapore oral care brand and the first oral care brand that manufactures in our country. We are a unique hybrid of distributor and global brand owner.
- The products we market are used by consumers every day. Learn more about the two here www.corlison.com and www.pearliewhite.com
Interested applicants should apply by responding to this job posting. Please state experiences, educational qualifications, current and expected salary.