Sales Administrator

5-Hour International Corporation Private Limited; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in Singapore is seeking a detail-oriented Sales Administrator. The successful candidate will support the Sales team by processing orders, managing documentation, and coordinating with internal and external stakeholders for smooth operations. Qualifications include a Nitec or Diploma in a relevant field and 2–4 years of experience in sales administration. Strong attention to detail and proficiency in MS Office tools are essential. This role promises a dynamic work environment with ample growth opportunities.

Qualifications

• Nitec or Diploma in Business Administration, Sales, Marketing or related field.
• 2–4 years of experience in Sales Administration, FMCG, or B2B Distribution.
• Strong attention to detail and accuracy.

Responsibilities

• Process customer Purchase Orders accurately and promptly.
• Track orders from confirmation through delivery.
• Liaise with internal and external stakeholders to ensure smooth order fulfilment.

Skills

Attention to detail

Coordination skills

Communication skills

Education

Nitec or Diploma in Business Administration, Sales, Marketing or related field

Tools

MS Excel

MS Word

MS Outlook

ERP / CRM systems

Job description

Job Title: Sales Administrator

We are looking for a detail-oriented Sales Administrator to support our Sales team. This role is critical in ensuring smooth sales order processing, accurate documentation, and timely coordination between Sales, Finance, Operations, and external partners.

Sales Order Processing

• Process customer Purchase Orders (POs) accurately and promptly
• Prepare and manage Sales Orders (SO), invoices, delivery orders (DO), credit notes, and related documentation
• Verify pricing, trade terms, promotions, rebates, free goods, and SKU details
• Identify and flag discrepancies before order fulfilment

Sales Support & Follow-Up

• Track orders from confirmation through delivery
• Follow up on outstanding approvals, payments, and documentation
• Support Sales team with order summaries, trackers, and administrative tasks
• Assist during peak sales periods, promotions, and month-end closing

Stakeholder Coordination

• Liaise with internal teams (Finance, Logistics, Warehouse, Customer Service) to ensure smooth order fulfilment
• Communicate with external stakeholders (customers, distributors, freight partners) on order status and documentationResolve basic order-related issues or
• escalate when necessary

Reporting & System Updates

• Maintain accurate records in ERP / CRM systems
• Prepare basic reports on order status, sales fulfilment, and promotions
• Support audits and internal control processes

Requirements

Qualifications

• Nitec or Diploma in Business Administration, Sales, Marketing or related field

Experience & Skills

• 2–4 years of experience in Sales Administration, FMCG, or B2B Distribution
• Strong attention to detail and accuracy
• Good coordination and follow-up skills
• Proficient in MS Excel, Word, and Outlook
• Experience with ERP / CRM systems is an advantage
• Able to manage multiple tasks in a fast-paced environment
• Clear and professional communication skills