Sales Admin Assistant

Careers @ Focal Search; Singapore; Hybrid; SGD 28,000 - 45,000; Full time

Benefits offered by this job

Hybrid work after confirmation

Job summary

Careers @ Focal Search seeks a sales support coordinator to handle customer inquiries, quotations, and order processing. You will coordinate with warehouse and procurement to schedule deliveries and manage ERP data entry.

The role requires attention to pricing accuracy, client relationship maintenance, and collaboration with the Sales team to achieve targets. Hybrid work arrangements apply after confirmation.

Qualifications

• GCE O-Level or Nitec level required.
• Proficient in Word, Excel, and PowerPoint.

Responsibilities

• Respond to customer inquiries via email or phone.
• Prepare and follow up on quotations, sales orders, and invoices.
• Coordinate with warehouse and procurement teams for delivery schedules.
• Input and manage sales orders in the ERP system.
• Track order status and inform customers of delivery updates or delays.
• Ensure accuracy of pricing, discounts, and terms in all documentation.
• Maintain strong relationships with existing clients.
• Follow up on outstanding quotations and close sales in coordination with Sales team.
• Handle customer feedback, returns, or complaints and escalates when necessary.
• Generate sales reports, forecasts, and pipeline updates for internal review.
• Maintain organized records of customer interactions, transactions, and communications.
• Support the sales team in achieving targets and KPIs.
• Any other ad hoc duties

Skills

Positive work ethic

Accountability

Self-reliant

Proactive problem-solving

Education

GCE O-Level / Nitec

Tools

Microsoft Office

SAP

Job description

Responsibilities:

• Respond to customer inquiries via email or phone.


• Prepare and follow up on quotations, sales orders, and invoices.


• Coordinate with warehouse, and procurement teams for delivery schedules.


• Input and manage sales orders in the ERP system.


• Track order status and inform customers of delivery updates or delays.


• Ensure accuracy of pricing, discounts, and terms in all documentation.


• Maintain strong relationships with existing clients.


• Follow up on outstanding quotations and close sales in coordination with Sales team


• Handle customer feedback, returns, or complaints and escalates when necessary.


• Generate sales reports, forecasts, and pipeline updates for internal review.


• Maintain organized records of customer interactions, transactions, and communications.


• Support the sales team in achieving targets and KPIs.


• Any other ad hoc duties

Requirements:

• GCE "O" or Nitec Level


• Skilled in using Microsoft Office products, such as Word, Excel, and PowerPoint.


• Having experience with SAP is advantageous.


• Have a positive work ethic and a strong sense of accountability.


• Resourceful and capable of working on their own in a hectic setting


• Self-reliant, mature, and prepared to work with little direction


• Needs to be upbeat and proactive in problem-solving


• Hybrid work after confirmation