Inside Sales Coordinator

Careers @ Focal Search; Singapore; On-site; SGD 33,000 - 56,000; Full time

Job summary

Careers @ Focal Search in Singapore is seeking a proactive Sales Admin/Coordinator to support inquiries, quotations, and orders. You will coordinate with warehouse and procurement, input orders in ERP, track deliveries, and maintain pricing accuracy.

Candidates should have GCE O or Nitec, strong MS Office skills, SAP experience is a plus, and a self-motivated, accountable attitude. The role requires organization and the ability to work independently in a busy setting.

Qualifications

• GCE 'O' or Nitec level required.
• Proficient in Word, Excel, and PowerPoint.
• Experience with SAP is advantageous.
• Positive work ethic with accountability; proactive in problem-solving.

Responsibilities

• Respond to customer inquiries via email or phone.
• Prepare and follow up on quotations, sales orders, and invoices.
• Coordinate with warehouse and procurement for delivery schedules.
• Input and manage sales orders in the ERP system.
• Track order status and inform customers of updates or delays.
• Ensure pricing, discounts, and terms accuracy in all documents.
• Maintain strong relationships with existing clients.
• Follow up on outstanding quotations and close sales in coordination with Sales team
• Handle customer feedback, returns, or complaints and elevate when necessary.
• Generate sales reports, forecasts, and pipeline updates for internal review.
• Maintain organized records of customer interactions, transactions, and communications.
• Support the sales team in achieving targets and KPIs.
• Any other ad hoc duties

Skills

Microsoft Office

Proactive problem-solving

Strong accountability

Education

GCE O or Nitec Level

Tools

SAP

Job description

Responsibilities:

• Respond to customer inquiries via email or phone.
• Prepare and follow up on quotations, sales orders, and invoices.
• Coordinate with warehouse, and procurement teams for delivery schedules.
• Input and manage sales orders in the ERP system.
• Track order status and inform customers of delivery updates or delays.
• Ensure accuracy of pricing, discounts, and terms in all documentation.
• Maintain strong relationships with existing clients.
• Follow up on outstanding quotations and close sales in coordination with Sales team
• Handle customer feedback, returns, or complaints and elevate when necessary.
• Generate sales reports, forecasts, and pipeline updates for internal review.
• Maintain organized records of customer interactions, transactions, and communications.
• Support the sales team in achieving targets and KPIs.
• Any other ad hoc duties

Requirements:

• GCE "O" or Nitec Level
• Skilled in using Microsoft Office products, such as Word, Excel, and PowerPoint.
• Having experience with SAP is advantageous.
• Have a positive work ethic and a strong sense of accountability.
• Resourceful and capable of working on their own in a hectic setting
• Self-reliant, mature, and prepared to work with little direction
• Needs to be upbeat and proactive in problem-solving