Sales Admin Assistant

Careers @ Focal Search; Singapore; Hybrid; SGD 36,000 - 51,000; Full time

Benefits offered by this job

Hybrid work after confirmation

Professional development

Job summary

Careers @ Focal Search is seeking a proactive Sales Administration Assistant in Singapore. You will handle customer inquiries, prepare quotations, manage sales orders in the ERP system, and coordinate with warehouse and procurement for timely deliveries.

The role emphasizes accuracy in pricing and terms, strong client relationships, and support to the sales team to hit targets and KPIs. A hybrid work arrangement is available after confirmation.

Qualifications

• GCE 'O' or Nitec Level is required.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Experience with SAP is advantageous.
• Strong work ethic and accountability.
• Resourceful and able to work independently in a hectic setting.
• Self-reliant and mature, able to work with little direction.
• Upbeat and proactive in problem-solving.
• Hybrid work after confirmation.

Responsibilities

• Handle customer inquiries via email or phone and provide timely responses.
• Prepare and follow up on quotations, sales orders, and invoices.
• Coordinate with warehouse and procurement for delivery schedules.
• Input and manage sales orders in the ERP system.
• Track order status and inform customers of updates or delays.
• Ensure pricing, discounts, and terms accuracy in all docs.
• Maintain relationships with existing clients and follow up on quotes.
• Support sales team to achieve targets and KPIs.
• Generate sales reports, forecasts, and pipeline updates.
• Maintain organized records of customer interactions and transactions.

Skills

MS Office

Customer focus

Education

GCE O/Nitec Level

Tools

SAP

Job description

Responsibilities:

• Respond to customer inquiries via email or phone.
• Prepare and follow up on quotations, sales orders, and invoices.
• Coordinate with warehouse, and procurement teams for delivery schedules.
• Input and manage sales orders in the ERP system.
• Track order status and inform customers of delivery updates or delays.
• Ensure accuracy of pricing, discounts, and terms in all documentation.
• Maintain strong relationships with existing clients.
• Follow up on outstanding quotations and close sales in coordination with Sales team
• Handle customer feedback, returns, or complaints and escalates when necessary.
• Generate sales reports, forecasts, and pipeline updates for internal review.
• Maintain organized records of customer interactions, transactions, and communications.
• Support the sales team in achieving targets and KPIs.
• Any other ad hoc duties

Requirements:

• GCE "O" or Nitec Level
• Skilled in using Microsoft Office products, such as Word, Excel, and PowerPoint.
• Having experience with SAP is advantageous.
• Have a positive work ethic and a strong sense of accountability.
• Resourceful and capable of working on their own in a hectic setting
• Self-reliant, mature, and prepared to work with little direction
• Needs to be upbeat and proactive in problem-solving
• Hybrid work after confirmation