Retail Store Lead: Ops, Inventory & Customer Service

Lovet (S) Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A fashion retail company in Singapore is seeking an experienced individual to manage day-to-day operations in their store. The role involves inventory management, merchandising, and ensuring high customer service standards. Ideal candidates will have 1-2 years of experience in the fashion industry, strong communication skills, and the ability to thrive in a fast-paced environment. The position offers a full-time schedule with various work shifts.

Qualifications

• Minimum 1-2 years of experience in the fashion industry or a related field is preferred.
• Strong verbal and written communication skills necessary for effectively communicating.
• Experience in handling challenging situations and working independently.

Responsibilities

• Manage day-to-day operations, including inventory management and merchandising.
• Maintain the general cleanliness of the store.
• Conduct cashier duties like processing payments and exchanges.
• Co-ordinate stock replenishment with the operations team.
• Ensure inventory accuracy through weekly stock-takes.
• Train and supervise retail staff, setting performance expectations.
• Resolve customer complaints and handle escalated issues promptly.

Skills

Communication skills

Inventory management

Customer service

Adaptability

Job description

A fashion retail company in Singapore is seeking an experienced individual to manage day-to-day operations in their store. The role involves inventory management, merchandising, and ensuring high customer service standards. Ideal candidates will have 1-2 years of experience in the fashion industry, strong communication skills, and the ability to thrive in a fast-paced environment. The position offers a full-time schedule with various work shifts.