Retail Operations Assistant-Part Time

ACE CLUB TENNIS PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Part time

Job summary

A sports retail store in Singapore is seeking a Part-Time Sports Retail Store Assistant. You will assist customers, provide product expertise, and contribute to a positive retail environment. The ideal candidate has customer service experience and a passion for sports. This role offers flexible hours, employee discounts, and a dynamic work atmosphere.

Benefits

Employee discounts on sports products

Dynamic work environment

Growth opportunities in sports retail

Qualifications

• Experience in a customer service role, preferably in retail.
• Genuine passion for sports and understanding of sports equipment/apparel.
• Ability to work flexible part-time hours.

Responsibilities

• Greet customers and offer proactive assistance.
• Assist with product selection and transactions.
• Maintain a clean and visually appealing sales floor.

Skills

Customer Service

Communication

Interpersonal Skills

Problem-Solving

Education

High school diploma or equivalent

Job description

Roles & Responsibilities

Job Summary: We are seeking an enthusiastic and customer-focused Part-Time Sports Retail Store Assistant to join our team. If you have a passion for sports and a knack for creating exceptional customer experiences, we want to hear from you! In this role, you will be the face of our brand, assisting customers with their needs, offering product expertise, and contributing to a positive and engaging retail environment.

Key Responsibilities

Customer Service Excellence

• Greet all customers warmly and offer proactive assistance.
• Actively listen to customer needs and provide personalized recommendations based on their interests and requirements.
• Handle customer inquiries through CRM, resolve issues, and process returns / exchanges efficiently and courteously.
• Ensure a consistently positive and helpful experience for every customer.

Sales Support

• Assist customers with product selection, fitting, and demonstrating features (e.g., shoe fitting, racket grip sizing).
• Process transactions accurately using our POS system.
• Maintain an in-depth knowledge of current products, promotions, and store policies.

Store Operations

• Help maintain a clean, organized, and visually appealing sales floor, ensuring products are well-stocked and merchandised.
• Assist with receiving new inventory, tagging, and stocking shelves.
• Support opening and closing procedures as required.
• Contribute to a safe and secure shopping environment for customers and staff.

Qualifications

• Proven experience in a customer service role, preferably within a retail environment.
• A genuine passion for sports and an understanding of sports equipment / apparel.
• Excellent communication and interpersonal skills.
• Ability to work flexible part-time hours, including evenings, weekends, and holidays as needed.
• Strong problem-solving abilities and a positive, can-do attitude.
• High school diploma or equivalent.

What We Offer

• A dynamic and friendly work environment.
• Employee discounts on our fantastic range of sports products.
• Opportunity to grow your knowledge in the sports retail industry.

Tell employers what skills you have

CRM

Store Operations

Sales

Lifestyle

Product Design

Videography

Administrative Work

Interpersonal Skills

Inventory

Customerfocused

Camera

Photography

Customer Service

Customer Service Excellence

Racket

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