Restaurant Supervisor: Lead Service & Guest Experience

605 Marina Bay Sands Pte Ltd; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

Marina Bay Sands in Singapore is seeking a Supervisory professional to support the Management team in coordinating restaurant operations, staff and guest services. You will lead a team of Captains, Service Attendants, Bartenders and Hosts, ensuring service standards and excellent guest experiences.

This role requires a Diploma or Certificate with extensive F&B experience and at least 2 years in a supervisory capacity in a luxury setting.

Qualifications

• Certificate or Diploma with extensive F&B experience.
• Minimum 2 years supervisory experience in a 5-star hotel or deluxe restaurant.
• Basic service and operational knowledge; well-groomed, professional appearance; willing to work shifts.

Responsibilities

• Plan, coordinate and manage staff to ensure efficient restaurant operations.
• Lead a team of captains, service attendants, bartenders and hosts.
• Ensure guest satisfaction and resolve issues promptly.
• Review reservations and seating arrangements; monitor cleanliness and setup.

Skills

Staff supervision

Leadership

Guest services

Team building

Education

F&B certification

Job description

Marina Bay Sands in Singapore is seeking a Supervisory professional to support the Management team in coordinating restaurant operations, staff and guest services. You will lead a team of Captains, Service Attendants, Bartenders and Hosts, ensuring service standards and excellent guest experiences.

This role requires a Diploma or Certificate with extensive F&B experience and at least 2 years in a supervisory capacity in a luxury setting.