Senior F&B Supervisor: Lead Service & Operations

605 Marina Bay Sands Pte Ltd; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

Marina Bay Sands is seeking a Supervisor to support the Management team in planning, coordinating and managing staff and services to ensure restaurant operations run smoothly and customer service standards are upheld. You will lead a team of Captains, Service Attendants, Bartenders and Hosts, stepping in as needed in absence of management.

In this role you will foster teamwork, monitor service quality and efficiency, and ensure compliance with cash handling and hygiene standards.

Qualifications

• Certificate or Diploma and extensive F&B experience
• 2+ years of supervisory experience in a 5-star hotel or deluxe restaurant
• Basic service and operational knowledge
• Well-groomed, professional appearance
• Willing and able to work on shifts, weekends and public holidays
• Able to perform under pressure

Responsibilities

• Assist management in planning, coordinating and managing staff and services to ensure restaurant operations run efficiently and service standards are maintained.
• Lead a team of captains, service attendants, bartenders and hosts and provide leadership in absence of management staff.
• Work with staff to minimize wastage and increase productivity and efficiency.
• Review operating results with the team and identify opportunities to improve performance.
• Monitor cashiering procedures for compliance with accounting standards.
• Inspect table set-ups and ensure cleanliness and neatness of the restaurant environment.

Skills

Staff leadership

Customer service

Shift coordination

Waste reduction

Education

Certificate or Diploma

Job description

Marina Bay Sands is seeking a Supervisor to support the Management team in planning, coordinating and managing staff and services to ensure restaurant operations run smoothly and customer service standards are upheld. You will lead a team of Captains, Service Attendants, Bartenders and Hosts, stepping in as needed in absence of management.

In this role you will foster teamwork, monitor service quality and efficiency, and ensure compliance with cash handling and hygiene standards.