F&B Captain: Elevate Guest Experience & Leadership

605 Marina Bay Sands Pte Ltd; Singapore; On-site; SGD 33,000 - 47,000; Full time

Job summary

Marina Bay Sands seeks a restaurant supervisor to deliver exemplary guest service and lead a team of servers in a high-volume setting. You will escort guests, manage reservations, and ensure proper table setup while maintaining a courteous and proactive approach to every guest interaction.

The role requires a diploma/degree in hospitality or related field and at least 1 year of supervisory experience. Candidates should be flexible with shifts, including holidays.

Qualifications

• Diploma/Degree in hospitality or related field is preferred.
• Minimum 1 year of supervisory experience.
• Food safety & leadership training are desirable.

Responsibilities

• Escort guests to their seats and provide friendly service.
• Assist with table setup and operate restaurant equipment.
• Maintain a pleasant, helpful attitude toward guests at all times.
• Handle reservations and manage telephone messages professionally.
• Direct guests to tables and balance seating across stations.
• Address guest concerns and queries promptly and courteously.
• Perform cashier duties as required and assist with payments.
• Supervise servers to ensure consistent, excellent service.
• Support Assistant Manager and department to meet goals and KPIs.

Skills

Leadership

Customer service

Team supervision

Education

Diploma/Degree in hospitality or related field

Job description

Marina Bay Sands seeks a restaurant supervisor to deliver exemplary guest service and lead a team of servers in a high-volume setting. You will escort guests, manage reservations, and ensure proper table setup while maintaining a courteous and proactive approach to every guest interaction.

The role requires a diploma/degree in hospitality or related field and at least 1 year of supervisory experience. Candidates should be flexible with shifts, including holidays.