F&B Captain: Bars & Gaming Floor Supervisor

605 Marina Bay Sands Pte Ltd; Singapore; On-site; SGD 32,000 - 52,000; Full time

Job summary

Marina Bay Sands is seeking a Guest Service Supervisor to lead restaurant teams and ensure excellent dining experiences for every guest in Singapore. You will escort guests to seats, supervise servers, and assist the Assistant Manager in achieving KPIs.

The role requires a Diploma/Degree in hospitality, at least 1 year of supervisory experience, plus Food Safety and leadership training. Shifts include mornings, afternoons, and public holidays.

Qualifications

• Diploma/Degree in hospitality or related field preferred.
• Minimum 1 year at supervisory level.
• Food Safety and leadership training program.
• Willing to work various shifts, including mornings and afternoons, as well as on public holidays

Responsibilities

• Provide friendly, excellent service to all Guests by escorting them to their respective seats.
• Assist staff to perform preparation, table set up and ensure the proper handling of all operating equipment.
• Assume at all times a pleasing and helpful attitude towards each Guest.
• Handle politely and channel all telephone messages received and handle reservations.
• Direct Guests to their table and remember to scatter the Guests evenly at various stations of the restaurant.
• Handle and solve any concerns and questions from customers.
• Perform cashiering duties as and when required.
• Supervise servers to ensure excellent customer service is provided every time.
• Support Assistant Manager and Department in achieving all goals and Key Performance Objectives.

Education

Diploma/Degree in hospitality

Job description

Marina Bay Sands is seeking a Guest Service Supervisor to lead restaurant teams and ensure excellent dining experiences for every guest in Singapore. You will escort guests to seats, supervise servers, and assist the Assistant Manager in achieving KPIs.

The role requires a Diploma/Degree in hospitality, at least 1 year of supervisory experience, plus Food Safety and leadership training. Shifts include mornings, afternoons, and public holidays.