F&B Supervisor: Lead Team & Guest Experience

605 Marina Bay Sands Pte Ltd; Singapore; On-site; SGD 47,000 - 69,000; Full time

Job summary

Marina Bay Sands in Singapore is seeking an experienced Supervisor to support the Management team in planning, coordinating and guiding service staff across Restaurant operations, ensuring guest service standards are consistently met.

You will lead Captains, Service Attendants, Bartenders and Hosts, maintain presence in the absence of management, collaborate with staff to reduce waste and improve efficiency, and uphold cleanliness and smooth pre-shift briefings.

Qualifications

• Education: Certificate or Diploma with extensive F&B experience.
• At least 2 years of supervisory experience in a 5-star hotel or deluxe restaurant.
• Basic service and operational knowledge; professional appearance; willingness to work shifts, weekends and public holidays; able to work under pressure.

Responsibilities

• Assist the management staff in planning, coordinating and managing staff to ensure smooth Restaurant operations.
• Lead a team of Captains, Service Attendants, Bartenders and Hosts to maintain service standards.
• Provide strong presence and leadership in absence of management staff.
• Work with staff to minimize wastage and increase productivity and efficiency.
• Review operating results with the team and identify opportunities to improve performance.
• Ensure cashiering procedures comply with accounting standards and maintain cleanliness in the restaurant.

Skills

F&B experience

Supervisory experience

Customer service

Professional appearance

Education

Certificate or Diploma in F&B

Job description

Marina Bay Sands in Singapore is seeking an experienced Supervisor to support the Management team in planning, coordinating and guiding service staff across Restaurant operations, ensuring guest service standards are consistently met.

You will lead Captains, Service Attendants, Bartenders and Hosts, maintain presence in the absence of management, collaborate with staff to reduce waste and improve efficiency, and uphold cleanliness and smooth pre-shift briefings.