RESTAURANT SUPERVISOR

HOPLITE HOSPITALITY ASSOCIATES (SINGAPORE) PRIVATE LIMITED; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A respected hospitality brand in Singapore is looking for a Supervisor who will lead operations, ensuring memorable guest experiences and effective team training. Candidates should have previous experience in similar roles and a strong understanding of service and hospitality. The role involves supporting management in operational tasks and developing a positive team environment. Interested applicants should send their resumes with expected salary to the provided email.

Qualifications

• Previous experience in a Restaurant Supervisor role.
• Thorough knowledge of service, hospitality, food and beverage.
• Driven to progress into a Managerial position.

Responsibilities

• Support the managers to lead operations with passion.
• Engage guests to understand their needs and exceed expectations.
• Assist with daily opening/closing duties.

Skills

Strong work ethic

Team training

Customer engagement

Job description

Overview

Black Sheep Restaurants, HK is inviting suitable applicants to join the team in Singapore!

Messina Singapore - Club Street

ROLE:

The Supervisor has a passion for hospitality and is committed to delivering memorable guest experiences and world-class service. They demonstrate a high level of responsibility and pride in their work. The Supervisor has a strong work ethic, natural ability to train fellow teammates and is ready to support the Manager/s in all daily operational tasks to ensure the smooth running of the restaurant.

Responsibilities

• Support the Restaurant Manager/s to lead operations with passion, integrity and knowledge while promoting the culture and defining principles of Black Sheep Restaurants.
• Lead from the front, telling our story and delivering memorable guest experience and world-class service.
• Engage guests to understand their needs, exceed expectations and create Champions.
• Help induct, welcome, support and onboard new joiners.
• Identify team training needs and partake in ongoing on-the-job training to improve personal and team performance.
• Share your knowledge to coach the team on hospitality and guest experience best practice, table maintenance and order of service.
• Provide direction and leadership to team members to stay motivated, focused and achieve restaurant goals.
• Assist the Manager/s in all daily managerial tasks to maintain the effective operation of the restaurant.
• Support the Manager/s with stock counts, inventory management, scheduling and weekly meeting preparation where needed.
• Assist with daily opening/ closing duties including End of Day practices and reporting from both Revel and SevenRooms.
• Follow and uphold all Black Sheep Restaurants guidelines, protocols and checklists.
• Manage the restaurant to exceed standards of food quality, safety, hygiene, cleanliness and maintenance.
• Develop an in-depth understanding of the restaurants’ concepts, menus and wine lists.
• Take a keen interest in food, wine, the hospitality industry and happenings across the Black Sheep Restaurants community.
• Nurture a positive working environment, building strong relationships with teammates.

EXPERIENCE

• Previous experience in a Restaurant Supervisor role.
• Thorough knowledge of service, hospitality, food and beverage.
• Driven to progress into a Managerial position and develop their career in hospitality.

If you meet our requirements, send your resume with expected salary to [e-mail].