Restaurant Operations Lead — Service & Quality Champion

FASTGIG PTE. LTD.; Singapore; Vor Ort; SGD 28.000 - 42.000; Vollzeit

Zusammenfassung

FASTGIG PTE. LTD. is seeking a Restaurant Supervisor to oversee daily outlet operations and lead our F&B service crew in delivering excellent service.

You will uphold food quality, hygiene and safety standards while fostering a respectful, collaborative and inclusive team environment. You will guide and support the service crew to ensure smooth, efficient service and consistently high food quality, service standards and customer satisfaction.

Qualifikationen

• Strong leadership and team management capabilities.
• Excellent customer service and communication skills.
• Able to thrive in a fast-paced environment and manage daily outlet operations.

Aufgaben

• Supervise and coordinate daily outlet operations, guiding and supporting the service crew to ensure smooth, efficient service and consistently high food quality, service standards and customer satisfaction.
• Monitor staff performance, attendance and work allocation, and train and coach new team members to build a capable, motivated team.
• Handle customer enquiries and feedback professionally, while ensuring compliance with food safety, hygiene and workplace safety standards.
• Assist with inventory checks, stock replenishment and daily operational tasks, and undertake other duties delegated by the Store Manager from time to time.

Kenntnisse

Leadership

Team management

Customer service

Communication

Jobbeschreibung

FASTGIG PTE. LTD. is seeking a Restaurant Supervisor to oversee daily outlet operations and lead our F&B service crew in delivering excellent service.

You will uphold food quality, hygiene and safety standards while fostering a respectful, collaborative and inclusive team environment. You will guide and support the service crew to ensure smooth, efficient service and consistently high food quality, service standards and customer satisfaction.