Restaurant Operations Lead: Service Excellence & Profit

suki-ya holdings pte. ltd.; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

suki-ya holdings pte. ltd. in Singapore is seeking an experienced restaurant manager to plan and direct workers and resources for efficient, high-quality food and beverage service.

You will collaborate with chefs to plan menus, supervise provisioning, control costs, lead shifts, train staff, handle customer complaints, and ensure financial targets are met.

The role requires strong leadership, independence and teamwork to maintain standards and smooth operations.

Qualifications

• Min GCE ‘N’ level or equivalent with at least 2 years of relevant experience.
• Strong communication, interpersonal, and management skills.
• Able to work independently and in a team.

Responsibilities

• Plan menus with chefs to deliver flavorful and popular dishes.
• Supervise provisioning, purchasing, and cost estimation of F&B.
• Hit financial targets and maintain service standards.
• Lead the team on each shift and ensure service standards.
• Coordinate marketing, advertising, and special restaurant functions.
• Direct hiring, training, and scheduling of food service staff.
• Investigate and resolve complaints about food quality and service.
• Prepare meal cost checks using the POS system.
• Ensure adequate stock for smooth operation.
• Safely safeguard company assets.
• Assist in sending daily sales reports.
• Support smooth operations of the restaurant.
• Other duties as assigned.

Skills

Communication skills

Interpersonal skills

Management skills

Education

GCE 'N' level or equivalent

Job description

suki-ya holdings pte. ltd. in Singapore is seeking an experienced restaurant manager to plan and direct workers and resources for efficient, high-quality food and beverage service.

You will collaborate with chefs to plan menus, supervise provisioning, control costs, lead shifts, train staff, handle customer complaints, and ensure financial targets are met.

The role requires strong leadership, independence and teamwork to maintain standards and smooth operations.