Restaurant Leader: Menu Planning & Service Excellence

Creative Eateries Pte Ltd; Singapore; On-site; SGD 45,000 - 78,000; Full time

Job summary

Creative Eateries Pte Ltd is seeking a Restaurant Operations Manager to oversee planning of menus, provisioning, and efficient service in our Singapore restaurant.

You will lead the team on each shift, manage hiring and training, monitor costs, and ensure high quality food and service while meeting financial targets. This role requires strong communication and teamwork, and the ability to work independently in a fast-paced environment.

Qualifications

• Plan menus with chefs to create flavourful, popular dishes.
• Monitor provisioning and purchasing of supplies.
• Estimate food and beverage costs and minimize waste.
• Supervise preparation and service quality.
• Hit financial targets and daily sales goals.
• Lead the team on each shift and uphold service standards.
• Plan marketing, advertising, and special restaurant functions.
• Direct hiring, training, and scheduling of staff.
• Investigate complaints and resolve issues related to food quality and service.

Responsibilities

• Plan menus with chefs to create flavourful and popular dishes.
• Oversee provisioning and purchasing of supplies to ensure efficiency.
• Estimate food and beverage costs and minimize waste.
• Supervise consistent high-quality preparation and service.
• Hit financial targets and drive profitability.
• Lead the shift team and uphold service standards.
• Collaborate on marketing, advertising and special events.
• Direct hiring, training and scheduling of food service staff.
• Investigate and resolve complaints related to food quality and service.

Skills

Menu planning

Cost control

Team leadership

Shift management

Hiring & training

Customer service

Procurement

Quality control

Sales reporting

Education

GCE 'N' level

Tools

POS system

Job description

Creative Eateries Pte Ltd is seeking a Restaurant Operations Manager to oversee planning of menus, provisioning, and efficient service in our Singapore restaurant.

You will lead the team on each shift, manage hiring and training, monitor costs, and ensure high quality food and service while meeting financial targets. This role requires strong communication and teamwork, and the ability to work independently in a fast-paced environment.