Restaurant Manager

CLAYFUL PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A prominent restaurant company in Singapore is seeking an experienced Restaurant Manager to oversee daily operations and ensure excellent customer service. Responsibilities include managing staff, coordinating operations, and maintaining compliance with safety regulations. The ideal candidate will have a Bachelor's degree in Hospitality, proven experience in restaurant management, strong leadership, financial management skills, and excellent communication abilities. This role is pivotal for enhancing operational efficiency and customer satisfaction.

Qualifications

• Proven work experience as Restaurant Manager or Hospitality Manager.
• Strong leadership and excellent communication skills.
• Financial management skills and customer service oriented.

Responsibilities

• Manage day to day restaurant operations and ensure positive outlet image.
• Coordinate front and back of the house operations for service delivery.
• Train and coach new staff on service best practices.

Skills

Leadership

Communication

Financial Management

Customer Service Orientation

Education

Bachelor Degree in Hospitality or related field

Job description

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented