Residential Manager (MCST)

ADVANCER IFM PTE. LTD.; Singapore; On-site; SGD 45,000 - 60,000; Full time

Job summary

A property management company in Singapore seeks a professional to oversee daily operations and maintenance of residential estates. The role involves supervising contractors, managing budgets, and ensuring compliance with relevant building regulations. Ideal candidates will have at least 3 years of experience in strata property management and demonstrate strong leadership and interpersonal skills. A diploma in a related field is preferred.

Qualifications

• Minimum 3 years of experience in MCST or strata property management.
• Familiar with the Building Maintenance and Strata Management Act (BMSMA).
• Ability to manage multiple vendors and service contracts effectively.

Responsibilities

• Oversee daily operations and maintenance of common areas.
• Supervise contractors and vendors.
• Act as the primary liaison between stakeholders.
• Manage budgets and prepare financial reports.
• Ensure compliance with regulations.

Skills

Leadership

Communication

Interpersonal skills

Microsoft Office proficiency

Vendor management

Education

Diploma or higher in Building Management, Real Estate, Facilities Management

Tools

Property management systems

Job description

Key Responsibilities

• Oversee daily operations and general maintenance of the residential estate’s common areas and facilities.
• Supervise and coordinate with contractors and vendors for services such as cleaning, security, landscaping, pest control, and maintenance.
• Act as the primary liaison between the MCST council, residents, service providers, and authorities.
• Manage and monitor budgets, expenditures, and prepare financial reports for the MCST council.
• Ensure full compliance with the Building Maintenance and Strata Management Act (BMSMA) and relevant building regulations.
• Organize and attend AGMs, EGMs, and council meetings; prepare meeting notices, agendas, and minutes.
• Address resident feedback and complaints promptly and professionally, maintaining high service quality and community satisfaction.
• Handle emergency situations, safety issues, and risk mitigation procedures as they arise.
• Perform ad hoc administrative duties and support estate improvement projects as required.

Requirements

• Minimum 3 years of experience in MCST or strata property management.
• Familiar with the BMSMA and Singapore’s regulatory requirements for strata developments.
• Strong leadership, communication, and interpersonal skills.
• Ability to manage multiple vendors and service contracts effectively.
• Proficient in Microsoft Office and property management systems.
• Diploma or higher in Building Management, Real Estate, Facilities Management, or related field is preferred.