Resident Services Concierge — Growth & Impact

Knight Frank Property & Facilities Management Pte. Ltd.; Singapore; On-site; SGD 2,300 - 3,200; Full time

Job summary

Knight Frank Property & Facilities Management Pte. Ltd. is hiring for a customer service oriented role to support residents with inquiries and requests.

The position involves managing concierge duties, facility bookings, courier services, and coordinating event setup to ensure smooth operations. The successful candidate will handle calls, deliveries and parcels, uphold estate safety, and maintain a welcoming reception area while working rotating shifts in a dynamic property management

Qualifications

• Service-oriented, approachable, with excellent interpersonal and problem-solving skills.
• Prior experience in customer service, hospitality or residential management is an advantage.
• Proficient in Microsoft Office.
• Able to work rotating shifts.

Responsibilities

• Provide professional and timely assistance to residents for all inquiries and requests.
• Manage concierge duties such as facility bookings, courier service and transportation arrangements.
• Handle incoming calls, deliveries and parcels accurately.
• Coordinate function room or event area setup to ensure smooth support.
• Uphold estate safety and maintain a welcoming, organized reception area at all times.

Skills

Customer service

Interpersonal skills

Problem-solving

Teamwork

Tools

Microsoft Office

Job description

Knight Frank Property & Facilities Management Pte. Ltd. is hiring for a customer service oriented role to support residents with inquiries and requests.

The position involves managing concierge duties, facility bookings, courier services, and coordinating event setup to ensure smooth operations. The successful candidate will handle calls, deliveries and parcels, uphold estate safety, and maintain a welcoming reception area while working rotating shifts in a dynamic property management