Guest Experience Concierge | Front Desk & Service Pro

CBRE Group, Inc.; Singapore; On-site; SGD 35,000 - 42,000; Full time

Job summary

CBRE Group, Inc. in Singapore is seeking a friendly concierge to assist guests, residents and visitors, delivering excellent customer service at the property and related locations.

You will maintain records of service requests, provide administrative support to the Property Manager, and follow security procedures. The role requires rotating shifts including public holidays and weekends, with a focus on courteous, professional service.

Qualifications

• Experience in customer service or frontline work is a strong advantage.
• Good interpersonal and communication skills.
• Self-driven and a team player.
• Open to rotating shifts (8-hour shifts).

Responsibilities

• Displays a warm, friendly greeting to all entrants and handles telephone inquiries professionally.
• Maintains records and logs of service requests and tracks their status.
• Responds promptly with accurate information to specific requests.
• Provides administrative assistance to the Property Manager and team.
• Follows security and emergency procedures and notifies accordingly.

Skills

Customer service

Front desk

Interpersonal skills

Team player

Shift work

Education

A levels / O levels / Diploma holder

Job description

CBRE Group, Inc. in Singapore is seeking a friendly concierge to assist guests, residents and visitors, delivering excellent customer service at the property and related locations.

You will maintain records of service requests, provide administrative support to the Property Manager, and follow security procedures. The role requires rotating shifts including public holidays and weekends, with a focus on courteous, professional service.