Concierge Officer

Knight Frank Property & Facilities Management Pte. Ltd.; Singapore; On-site; SGD 2,300 - 3,200; Full time

Job summary

Knight Frank Property & Facilities Management Pte. Ltd. is hiring for a customer service oriented role to support residents with inquiries and requests.

The position involves managing concierge duties, facility bookings, courier services, and coordinating event setup to ensure smooth operations. The successful candidate will handle calls, deliveries and parcels, uphold estate safety, and maintain a welcoming reception area while working rotating shifts in a dynamic property management

Qualifications

• Service-oriented, approachable, with excellent interpersonal and problem-solving skills.
• Prior experience in customer service, hospitality or residential management is an advantage.
• Proficient in Microsoft Office.
• Able to work rotating shifts.

Responsibilities

• Provide professional and timely assistance to residents for all inquiries and requests.
• Manage concierge duties such as facility bookings, courier service and transportation arrangements.
• Handle incoming calls, deliveries and parcels accurately.
• Coordinate function room or event area setup to ensure smooth support.
• Uphold estate safety and maintain a welcoming, organized reception area at all times.

Skills

Customer service

Interpersonal skills

Problem-solving

Teamwork

Tools

Microsoft Office

Job description

At Knight Frank, we are leaders in real estate advisory services, driven by our commitment to delivering exceptional property and facilities management services. Our success is built on the expertise of our people, and we strive to create a culture where innovation, teamwork, and a client-first approach are at the forefront of everything we do.

We believe that our people are our greatest strength. We seek passionate, dynamic, and motivated professionals to join our team and contribute to the seamless operation and management of world-class properties. Whether you are starting your career or a seasoned professional, we offer the opportunity to grow and thrive in a collaborative and progressive work environment.

Be part of a company that values continuous learning, career development, and a relentless commitment to excellence. If you’re ready to make a meaningful impact in the world of property and facilities management, we invite you to explore our exciting opportunities.

What You Will Be Doing

• Provide professional and timely assistance to residents for all inquiries and requests

• Manage concierge duties such as facility bookings, courier service and transportation arrangements

• Handle incoming calls, deliveries and parcels accurately

• Coordinate function room or event area setup to ensure smooth support

• Uphold estate safety and maintain a welcoming, organized reception area at all times
  

What We’re Looking For Someone Who’s

• Service-oriented, approachable, with excellent interpersonal and problem-solving skills

• Prior experience in customer service, hospitality or residential management is an advantage

• Proficient in Microsoft Office

• Able to work rotating shifts

Why Knight Frank?

• Lots of opportunities for growth and career development.

• A supportive, collaborative team that values what you bring to the table.

• Continuous learning and development to help you advance.
  

If you’re ready to make an impact and grow your career in property management, we’d love to hear from you!