Resident Concierge: Warm Welcomes & Access Help

PERENNIAL (PARRY) AL CARE MANAGEMENT PTE. LTD.; Singapore; On-site; SGD 24,000 - 32,000; Full time

Job summary

PERENNIAL (PARRY) AL CARE MANAGEMENT PTE. LTD. seeks a courteous frontline receptionist to greet residents and visitors at the care facility. You will provide concierge services, manage visitor sign-in, and maintain secure access while answering inquiries with warmth.

You will guide residents with way-finding, keep the lobby tidy, stock supplies, and document daily handover notes. Flexibility to work weekends and public holidays is required.

Qualifications

• Minimum GCE ‘O’ Level or equivalent with 1 year experience in care institutions, hospitality or retail industry in a customer service role.
• Neat and well-groomed with warm personality.
• Patient and caring, and willing to serve elderly individuals.
• Excellent communication and interpersonal skills with the ability to converse in Mandarin and/or other dialects with the residents.
• Able to commit to shift duties (including weekends and public holidays).

Responsibilities

• Greet and welcome residents and visitors in a professional and friendly manner.
• Provide concierge service to enhance the residents living experience.
• Manage visitor sign-in procedures and maintain secure access control.
• Answer and route concerns and enquiries promptly and courteously.
• Assist with way finding and provide information on the premise and amenities.
• Maintain a clean, organised, and inviting lobby area.
• Ensure reception supplies and stationeries are properly stocked.
• Keep track of daily happenings and ensure daily handover logs from team members are updated.
• Participate in official key and/or recurring on-site events andany festive celebrations as and when required.
• Any other duties as assigned

Skills

Customer service

Mandarin

Communication

Shift work

Education

GCE O' Level

Job description

PERENNIAL (PARRY) AL CARE MANAGEMENT PTE. LTD. seeks a courteous frontline receptionist to greet residents and visitors at the care facility. You will provide concierge services, manage visitor sign-in, and maintain secure access while answering inquiries with warmth.

You will guide residents with way-finding, keep the lobby tidy, stock supplies, and document daily handover notes. Flexibility to work weekends and public holidays is required.