Reservations Executive (Alt Sat/ Up to 3.3k)

ROYAL PLAZA; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A prominent hotel in Singapore is seeking a Reservations Executive to manage reservations-related enquiries and maximize room revenue through upselling. The ideal candidate will possess excellent communication skills and a keen eye for detail, alongside proficiency in Opera Cloud or Opera V5. This role offers a dynamic work culture, flexible benefits, and comprehensive medical coverage, with the commitment to creating delightful experiences for guests.

Benefits

A work culture with high trust and lots of fun

Meal and transport allowance

Flexible benefits

Birthday leave

Comprehensive medical coverage

Qualifications

• Prior experience in hotel/travel industry is advantageous.
• Experience in Opera Cloud or Opera V5 is required.
• Able to work alternate Saturdays and public holidays.

Responsibilities

• Handles reservations-related enquiries, tasks and reports.
• Processes room reservations from various channels accurately.
• Maximizes room revenue through upselling.
• Ensures guest requests are communicated to relevant departments.
• Provides support to the Sales & Marketing team when necessary.

Skills

Excellent communication skills

Eye for detail

Service oriented

Ability to work independently

Tools

Opera Cloud

Opera V5

Job description

Job Description

• Handles reservations-related enquiries, tasks and reports.
• Accurately and efficiently process room reservations made from various channels.
• Maximize room revenue through upselling.
• Create colourful guest experience by ensuring their requests are communicated timely to relevant departments for necessary actions.
• Provide support when necessary to the Sales & Marketing team.

Requirements

• Excellent communication skills
• Eye for detail
• Service oriented
• Able to work independently under tight timelines
• Prior experience in hotel/ travel industry with knowledge in Opera system will be advantageous
• Experience in Opera Cloud or Opera V5 is a must.
• Able to work alternate Saturdays and public holidays (PH will be compensated with Off in Lieu)
• 5 day work week. Day shift

Employee perks

• A work culture with high trust and lots of fun
• Meal and transport allowance
• Flexible benefits
• Birthday leave
• Comprehensive medical coverage & many more!