Remote AI Sales Development Specialist (Hindi)

Concentrix; Singapore; Remote; SGD 50,000 - 70,000; Full time

Job summary

Concentrix is seeking a Sales Development Representative to demonstrate value, qualify leads, and convert opportunities while supporting renewals. You will manage outbound outreach, maintain CRM data, and collaborate with the Sales Manager to deliver a professional customer experience.

The role requires strong communication, product knowledge, and the ability to connect customer needs with solutions. English and Hindi proficiency is mandatory, with remote work flexibility and APAC market focus.

Qualifications

• 4+ years of experience in a sales role.
• Proven success achieving individual and team sales quotas.
• Experience in high-volume calling.
• Ability to learn new technologies and work with data.
• Familiarity with, or willingness to learn, AI-enabled sales tools.
• Strong problem-solving skills.
• Excellent knowledge of Microsoft Office applications.
• Experience using Salesforce.com or a similar CRM.
• Experience or willingness to work from home.
• Proficiency in English and Hindi for sales discussions and negotiations.

Responsibilities

• Provide accurate weekly, monthly, and quarterly sales forecasts.
• Develop product knowledge and understand AI-enabled capabilities to address client needs.
• Identify and resolve customer concerns affecting satisfaction or usage.
• Manage competitive pressures and objections to retain or win customers.
• Handle a high volume of daily contacts via phone and email, focused on outbound outreach.
• Use AI-enabled tools to support prospect research and personalized outreach for Hindi-speaking customers.
• Maintain accurate customer information in the CRM and report to Sales Manager.
• Undertake lead qualification, lead conversion, health checks, feedback, and renewals.
• Apply AI-enabled tools to support follow-up and routine admin tasks.

Skills

High-volume calling

English/Hindi bilingual

Microsoft Office

CRM experience (Salesforce)

Problem-solving

Tools

Salesforce.com

Job description

Concentrix is seeking a Sales Development Representative to demonstrate value, qualify leads, and convert opportunities while supporting renewals. You will manage outbound outreach, maintain CRM data, and collaborate with the Sales Manager to deliver a professional customer experience.

The role requires strong communication, product knowledge, and the ability to connect customer needs with solutions. English and Hindi proficiency is mandatory, with remote work flexibility and APAC market focus.