Senior Specialist, Customer Acquisition (English)

Concentrix; Singapore; Vor Ort; SGD 90.000 - 120.000; Vollzeit

Zusammenfassung

Concentrix is seeking a Senior Specialist, Customer Acquisition (English) to lead outbound prospecting and own the full sales cycle from outreach to deal closure. You’ll collaborate with marketing and product teams, leveraging AI-enabled tools to improve outreach, targeting, and conversion across multiple channels.

Language: English; Location: Singapore. The role emphasizes high activity, structured discovery calls, and achievement of KPIs including meetings booked and pipeline growth, with a

Qualifikationen

• Experience in outbound prospecting to build a qualified pipeline.
• Proven ability to own the full outbound sales cycle from outreach to close.
• Familiarity with CRM platforms and sales engagement tools; willingness to leverage AI-enabled outreach.

Aufgaben

• Outbound Prospecting & Pipeline Generation: Proactively identify, research, and engage target accounts via cold calls, emails, LinkedIn, and other channels to maintain a steady flow of qualified opportunities.
• Sales Execution & Performance: Lead the full outbound cycle, consistently meeting or exceeding KPIs such as outreach volume, meetings booked, pipeline, and revenue.
• Account-Based Selling & Strategy: Build account plans for high-value prospects and engage multiple stakeholders within target organizations.
• Collaboration & Feedback: Partner with marketing on campaigns and messaging; share market feedback to improve targeting and quality of leads.
• Market Intelligence & Continuous Improvement: Stay current on industry trends and leverage AI-enabled tools to improve outreach, follow-up, and campaign analysis.

Jobbeschreibung

Job Title: Senior Specialist, Customer Acquisition (English)

Job Description Drive outbound prospecting through calls, email, LinkedIn, and other channels to build qualified pipeline and acquire new customers. Own the full outbound sales cycle, meet activity and revenue targets, conduct structured discovery, and execute account-based strategies. Collaborate across teams and continuously refine outreach using market insights, sales tools, and practical applications of AI to support sales productivity and effectiveness.

Job Responsibilities

Outbound Prospecting & Pipeline Generation

• Proactively identify, research, and engage target accounts through cold calls, emails, LinkedIn, and other outbound channels.
• Build and manage a consistent pipeline of qualified opportunities generated through outbound efforts.
• Develop and execute strategic outreach campaigns tailored to specific industries, personas, and use cases.
• Use CRM platforms, sales engagement tools, and data providers to source and prioritize leads.
• Use AI-enabled research and sales tools to support account research, prioritize prospects, and develop personalized outreach, validating insights before using them in customer engagement.

Sales Execution & Performance

• Own the full outbound sales cycle from initial outreach to deal closure.
• Consistently meet or exceed KPIs, including outreach volume, meetings booked, pipeline generated, and revenue targets.
• Run structured discovery calls to uncover customer pain points, decision processes, and buying criteria.
• Deliver compelling product positioning and handle objections effectively.
• Where relevant to the product portfolio, identify customer use cases for AI-enabled solutions and connect product capabilities to business needs and expected value.

Account-Based Selling & Strategy

• Build account plans for high‑value prospects and engage multiple stakeholders within target organizations.
• Identify key stakeholders and decision‑makers, crafting personalized engagement strategies.
• Continuously refine messaging based on market feedback and campaign performance.
• Use customer, market, and AI‑enabled insights to strengthen account plans and identify relevant opportunities for engagement.

Collaboration & Feedback

• Partner with marketing on outbound campaigns, messaging, and lead quality.
• Provide feedback on target segments, ideal customer profile refinement, and competitive insights.
• Work closely with product and leadership teams to share market signals from outbound efforts.

Market Intelligence & Continuous Improvement

• Stay up to date on industry trends, competitor offerings, and emerging customer needs.
• Experiment with new outreach techniques, messaging approaches, and tools to improve conversion rates.
• Apply AI‑enabled tools and automation to support outreach, follow‑up, and campaign analysis, assessing their impact on productivity and conversion.
• Maintain disciplined CRM hygiene and accurate pipeline forecasting.

Location: SGP Singapore - 80 Pasir Panjang Road, 15-83/84 Mapletree Business City #2

Language Requirements: English

Time Type: Full time

Mission

Hi, we’re Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well‑known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

Company Overview

We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human‑centered, tech‑powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world’s best brands solve their toughest business challenges. Whether it’s designing game‑changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end‑to‑end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand‑defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix. Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.