Regional Key Accounts Director

DHL GLOBAL FORWARDING (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

DHL Global Forwarding (Singapore) Pte. Ltd. is seeking an experienced Account Director to manage and grow a selected portfolio in the freight forwarding and logistics sector.

You will lead customer engagement, develop strategic plans, and coordinate with internal teams to deliver end-to-end supply chain solutions. You will conduct regular business reviews, identify growth opportunities, and champion customer value creation across regional and global accounts.

Qualifications

• Bachelor's degree or equivalent.
• Minimum 10 years of experience in the freight forwarding and logistics industry.
• Minimum 5years of experience managing major key accounts at a regional and/or global level.

Responsibilities

• Develop Customer Account Plan and Win Plan to meet customer needs and business fit.
• Work with Product, KAMs, Bid Management to align account/win plans for RFIs/RFQs.
• Conduct Annual/Quarterly/Monthly Business Reviews with customers.
• Develop and communicate effective pricing strategies to drive profitable growth and volume.
• Drive monthly, quarterly and annual business reviews with customers.

Education

Bachelor's degree or equivalent

Job description

DHL Global Forwarding (Singapore) Pte. Ltd. is seeking an experienced Account Director to manage and grow a selected portfolio in the freight forwarding and logistics sector.

You will lead customer engagement, develop strategic plans, and coordinate with internal teams to deliver end-to-end supply chain solutions. You will conduct regular business reviews, identify growth opportunities, and champion customer value creation across regional and global accounts.