Regional Customer Growth Director

dhl global forwarding (singapore) pte. ltd.

Singapore

On-site

SGD 120,000 - 180,000

Full time

2 days ago

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Job summary

DHL Global Forwarding Singapore Pte Ltd is seeking an experienced account management professional to manage and develop relationships with the assigned portfolio across the region. You will lead business development activities, coordinate with internal teams, and drive profitable growth by addressing customer needs and aligning solutions with strategic objectives.

You will conduct regular business reviews, identify new opportunities, and work with product, KAMs, and regional teams to deliver

Qualifications

Bachelor’s degree or equivalent.
Minimum 10 years of experience in the freight forwarding and logistics industry.
Minimum 5years of experience managing major key accounts at a regional and/or global level.

Responsibilities

Maintain relationships with the assigned customer portfolio and understand their business priorities.
Drive profitable growth within the portfolio and proactively seek new customers.
Deliver services that meet budget, quality and agreed service levels.
Collaborate with Product, KAMs, and bid teams to align account plans.
Develop customer account/win plans for RFIs/RFQs.
Interact with internal stakeholders to ensure smooth service delivery.
Conduct regular Quarterly/Monthly business reviews with customers.
Identify opportunities for continuous improvement and value creation.