Recovery Strategist, Past-Due Collections (1-Year Contract)

DBS Bank Ltd; Singapore; On-site; SGD 34,000 - 52,000; Full time

Job summary

DBS Bank Ltd is seeking a Recovery Specialist on a 1-year direct contract in Singapore. The role focuses on maximizing recovery of past-due accounts through customer-focused strategies, while ensuring compliance with regulatory and internal requirements.

You will manage recovery portfolios, engage customers to negotiate sustainable repayment plans, and review profiles to determine remedial actions. Strong communication, analytical thinking, and teamwork are essential to succeed.

Qualifications

• Degree or Diploma in any related discipline.
• Minimum 3 years of experience in credit collection or recovery within banking or financial services.
• Strong communication and negotiation skills, with the ability to handle challenging conversations independently.

Responsibilities

• Manage written-off portfolios and achieve recovery targets.
• Proactively engage customers to negotiate sustainable repayment arrangements.
• Review customer profiles and recommend remedial actions.

Skills

Communication

Negotiation

Analytical thinking

Problem-solving

Team player

Education

Degree or Diploma

Job description

DBS Bank Ltd is seeking a Recovery Specialist on a 1-year direct contract in Singapore. The role focuses on maximizing recovery of past-due accounts through customer-focused strategies, while ensuring compliance with regulatory and internal requirements.

You will manage recovery portfolios, engage customers to negotiate sustainable repayment plans, and review profiles to determine remedial actions. Strong communication, analytical thinking, and teamwork are essential to succeed.