Recovery Strategist - Collections & Risk Management

DBS; Singapore; Vor Ort; SGD 60.000 - 90.000; Vollzeit

Zusammenfassung

DBS is seeking a recovery professionals for its Risk Management Group in Singapore. The role focuses on maximizing recovery of past-due accounts while ensuring compliance with regulatory and internal requirements.

You will interact with customers to negotiate repayment plans and maintain professional service throughout the recovery process. Candidates should have at least 3 years in credit collection or recovery within banking or financial services, strong communication and negotiation skills,

Qualifikationen

• Degree or Diploma in any related discipline (mandatory).
• Strong communication and negotiation skills.
• Analytical, problem-solving and decision-making abilities.
• Team player with integrity and professionalism.

Aufgaben

• Manage written-off portfolios and recovery targets.
• Engage customers to negotiate sustainable repayment plans.
• Review customer profiles and recommend remedial actions.
• Deliver high-quality service throughout recovery process.
• Address customer complaints, queries and disputes promptly.
• Identify and escalate emerging risks and ensure compliance with policies.

Kenntnisse

Communication

Negotiation

Analytical thinking

Problem-solving

Teamwork

Decision-making

Ausbildung

Degree or Diploma in related discipline

Jobbeschreibung

DBS is seeking a recovery professionals for its Risk Management Group in Singapore. The role focuses on maximizing recovery of past-due accounts while ensuring compliance with regulatory and internal requirements.

You will interact with customers to negotiate repayment plans and maintain professional service throughout the recovery process. Candidates should have at least 3 years in credit collection or recovery within banking or financial services, strong communication and negotiation skills,