Collections & Recovery Specialist

Monee SG Private Limited

Singapore

In loco

SGD 28.000 - 42.000

Tempo pieno

7 giorni fa

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Descrizione del lavoro

Monee SG Private Limited, a leading digital payments provider in Southeast Asia, is seeking a loan collection specialist to join its recovery team in Singapore. You will handle outbound calls, negotiate repayments, and work toward set collection targets while responding to customer inquiries.

The role emphasizes compliance with policy, meticulous account review, and prompt follow-up. A diploma and good communication skills help you thrive in a fast-paced environment as part of a collaborative

Competenze

Minimum Diploma qualification, with relevant experience preferred.
Candidates without working experience but with a positive attitude and eagerness to learn will also be considered.
Meticulous with strong attention to detail, goal and result-oriented.
Possess a positive attitude, confidence, self-motivation, and prompt follow-up skills.
Good written and communication skills.
Ability to thrive in a fast-paced environment.

Mansioni

Conduct outbound reminder calls to delinquent customers to regularize overdue payments.
Negotiate with customers to establish acceptable repayment plans and settlements.
Resolve customer issues and complaints within stipulated timeframes.
Provide remedial actions, including reviewing accounts and pursuing effective collections actions.
Ensure all collection actions comply with corporate guidelines and collection policies.
Perform administrative duties, manage payment arrangements, and monitor accounts.