Receptionist with Administrative Support

SUNNYHILL ACE PTE. LTD.; Singapore; On-site; SGD 32,000 - 52,000; Full time

Job summary

Sunnyhill Ace Pte. Ltd. invites applications for a full-time frontline receptionist and admin assistant at a Singapore primary school.

You will manage the front desk, greet parents and visitors, handle attendance, and support day-to-day office operations in a fast-paced school environment. The role requires strong Microsoft Office skills, at least three years of related experience in a school setting, and excellent interpersonal abilities.

Qualifications

• 3+ years of relevant experience handling reception and administrative workflows in a school environment.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Strong interpersonal skills and a proactive, team-oriented mindset.

Responsibilities

• Manage frontline customer service desk and day-to-day administrative support in a primary school.
• Handle attendance via morning calls and log records using an iPad system.
• Coordinate logistics, mail, documents, and office materials.

Skills

Microsoft Office

Reception duties

Administrative workflows

Interpersonal skills

Team player

Tools

iPad

FormSG

Job description

Working Hours & Schedule

This full-time position features structured operational hours aligned with the school framework (all shifts include a 1-hour lunch break):

• Mondays, Tuesdays & Thursdays: 7:30 AM - 5:30 PM
• Wednesdays: 7:30 AM - 3:35 PM
• Fridays: 7:30 AM - 3:45 PM
• Rest Days: Off on Saturdays, Sundays, and all gazetted public holidays.

Core Responsibilities

You will manage the frontline customer service desk and provide comprehensive day-to-day administrative support within a dynamic primary school environment.

1. Frontline Reception & Student Attendance Management

• Customer Care: Handle high-volume phone calls, greet walk-in visitors, take detailed messages, and resolve queries from parents, vendors, and staff.
• Attendance Tracking: Perform morning calls to check on pupil absentees with parents, and log daily latecomer or early dismissal records using an iPad system.
• Student Support: Help students who require ad-hoc assistance, such as conveying event messages, managing phone logs, or handling lost-and-found belongings.

2. First Aid & Welfare Assistance

• Medical Aid: Provide immediate, first-level medical relief for walk-in sick or injured students (e.g., issuing fever patches and cold packs), and esc…
• Welfare Care: Provide compassionate support to children when they soil their clothes or vomit, issue clean replacement uniforms, assist with basic sewing adjustments (buttons/zips), and arrange snacks.
• Incident Logging: Document student incidents digitially via an iPad using FormSG platforms.

3. General Office Administration

• Mail & Documents: Track incoming mail using Excel spreadsheets, process outgoing mail pieces, and maintain current physical documents inside the forms cabinet.
• Logistics Coordination: Receive deliveries of office supplies or hardware, contact the teacher-in-charge, and route paperwork to the Goods Acceptance Officer for sign-offs.
• Office Operations: Count, sort, and distribute brochures or leaflets, print materials from shared network drives, and execute secure document shredding.

Job Requirements

• Experience: At least 3 years of relevant experience handling reception and administrative workflows inside a school environment.
• Technical Literacy: Practical working proficiency in Microsoft Office applications (Word, Excel, and PowerPoint) alongside standard digital tool usage.
• Core Competencies: Strong team player showing high initiative, excellent interpersonal skills, and a resilient mindset suited for a fast-paced primary school setting.