Receptionist / Receptionist cum Admin

widewings pte.ltd; Singapore; On-site; SGD 28,000 - 42,000; Full time

Job summary

Widewings pte.ltd is seeking a motivated front desk administrator to support students, visitors, and staff. You will handle enquiries via in person, phone, or email, manage calls, and provide accurate information while maintaining a welcoming reception.

Candidates should have at least 3 years in administrative or receptionist roles in an educational setting, English and Maths O-levels, strong communication, and Microsoft Office proficiency.

Qualifications

• At least 3 years of experience in general administrative /Receptionist roles in any education institution.
• Minimum O-level passes in English and Mathematics or relevant WSQ certificates, Diploma and higher would be an added advantage
• Strong interpersonal and communication skills
• Customer service-oriented mindset with the ability to handle inquiries professionally and courteously
• Ability to interact effectively with students, parents and stakeholders
• Ability to multi-task and manage time effectively
• Ability to handle basic issues independently
• Good teamwork skills and a collaborative attitude
• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint)
• Relevant working experience in similar roles, preferably in a primary/Secondary school.
• Preferably have first-aid knowledge and certifications

Responsibilities

• Manage front desk operations by assisting students, visitors, contractors and guests, handling calls, directing enquiries, and providing accurate information in person, by phone or email.
• Ad-hoc Duties-Carrying out any other duties as assigned by the school's management and staff in support of the school's operations.
• Logistics – Assist with ad-hoc staff requests, such as preparation of school materials, facility booking, receipt of goods, etc
• Record keeping – Assist in data entry and compilation
• Administrative Support- Perform general administrative duties, including data entry, issuance and tracking of physical keys and access cards, calling parents to remind them on arrears. Prepare simple correspondence, forms and notices as directed.

Skills

Interpersonal skills

Communication

Customer service

Multitasking

Time management

Teamwork

Education

O-level passes in English and Mathematics

Diploma or higher (advantage)

Tools

Microsoft Office

Job description

About the role

Manage front desk operations by assisting students, visitors, contractors and guests, handling calls, directing enquiries, and providing accurate information in person, by phone or email.

Locations

• Serangoon North-East Region,
• Winstedt Road ,
• Sin Ming Place,
• Serngoon north,
• Tampines Avenue

Candidate must have the below experience

• Customer Service – Front counter duties, such as attending to students, parents, walk-in customers, vendors, etc
• Call Management – Make and answer telephone calls, record messages, direct calls and relay messages to relevant school personnel as necessary
• Record keeping – Assist in data entry and compilation
• Logistics – Assist with ad-hoc staff requests, such as preparation of school materials, facility booking, receipt of goods, etc
• Student Services – Collate student data, administer applications for financial assistance and other support schemes Any other duties as and when assigned by the manager.
• Administrative Support- Perform general administrative duties, including data entry, issuance and tracking of physical keys and access cards, calling parents to remind them on arrears. Prepare simple correspondence, forms and notices as directed.
• Ad-hoc Duties-Carrying out any other duties as assigned by the school's management and staff in support of the school's operations.

Required Skills and Experience

• At least 3 years of experience in general administrative /Receptionist roles in any education institution.
• Minimum O-level passes in English and Mathematics or relevant WSQ certificates, Diploma and higher would be an added advantage
• Strong interpersonal and communication skills
• Customer service-oriented mindset with the ability to handle inquiries professionally and courteously
• Ability to interact effectively with students, parents and stakeholders
• Ability to multi-task and manage time effectively
• Ability to handle basic issues independently
• Good teamwork skills and a collaborative attitude
• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint)
• Relevant working experience in similar roles, preferably in a primary/Secondary school.
• Preferably have first-aid knowledge and certifications