Receptionist - Punggol

GAIN EMPLOYMENT SERVICES PTE. LTD.; Singapore; On-site; SGD 29,000 - 40,000; Full time

Job summary

GAIN EMPLOYMENT SERVICES PTE. LTD. is seeking a Reception & Administrative Assistant for a 12-month contract in Singapore. The role covers front-desk duties, visitor management, data entry and mail handling, with a focus on helping staff and students in daily operations.

The ideal candidate will have 2–3 years of reception experience, strong English communication, and proficiency with Microsoft Office. Monday to Friday standard hours with some flexibility during peak periods in a school setting.

Qualifications

• GCE O-Level or higher with NITEC qualification as stated.
• Experience in reception and admin duties preferred in education.
• Strong English communication and customer service mindset.

Responsibilities

• Attend to visitors, screen calls, and direct inquiries to relevant staff.
• Manage reception area, verify identities, and maintain security.
• Perform data entry, record-keeping and archive management.
• Oversee keys/access cards issuance and inventory for office.
• Assist with mail, deliveries and general clerical tasks.
• Support student administration and correspondence as needed.
• Handle email inbox with timely routing and logging.

Skills

English communication

Customer service

Microsoft Office

Education

GCE 'O' Level or Higher, NITEC

Tools

Microsoft Office

Job description

Contract Period: From 1 Jan 2027 to 30 Dec 2027 with an option to extend the contract for another year.

• Mondays to Thursdays: 8:00am to5.30pm, inclusive of 1 hour lunchbreak
• Fridays: 8:00am to5:00pm, inclusive of 1 hour lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

1. Reception & Visitor Management

• Attend to visitors, parents, students and staff at the reception counter professionally and courteously.
• Answer, screen and manage incoming calls and enquiries, and promptly direct them to the appropriate personnel.
• Verify visitor identities and direct visitors to the appropriate personnel or venue.
• Ensure the reception area is tidy, welcoming and secure at all times.

2. Administrative Support

• Perform general administrative duties, including data entry, issuance and tracking of physical keys and access cards, and maintenance of proper records.
• File and archive documents in accordance with the school's records management guidelines.
• Prepare simple correspondence, forms and notices as directed.
• Assist with incoming and outgoing mail and deliveries, including logging, sorting and distributing them to the relevant staff.

3. Equipment & Office Upkeep

• Maintain photocopiers and other general office equipment by replenishing consumables such as paper and toner, clearing paper jams, and promptly logging and coordinating servicing and repairs with vendors.
• Maintain the cleanliness and orderliness of the General Office pantry and storeroom.

4. Stationery & Stock Management

• Manage the school's inventory of stationery and office supplies.
• Conduct stock checks at least once a month and maintain accurate, up-to-date inventory records.
• Raise purchase requests when stocks fall below the minimum threshold.
• Receive and verify deliveries against purchase orders and update inventory records accordingly.

5. Student Administration

• Assist with the Secondary 1 registration exercise and processing of student transfers, including verifying documents, updating student records in the school's student management system, and liaising with parents and relevant parties.
• Assist with other student administration matters as directed, including issuing letters, collecting forms and documents, and attending to student-related enquiries at the reception counter.

6. Email Management

• Manage the school's general email inbox, ensuring that incoming emails are acknowledged within one working day and promptly routed to the appropriate staff for follow-up.
• Maintain a simple log of emails received and their routing status to facilitate tracking and follow-up where necessary.

7. Ad-hoc Duties

• Carrying out any other duties as assigned by the school's management and staff in support of the school's operations.

Qualifications, skills and experience:

1.Qualifications

• GCE 'O' Level or Higher NITEC

2.Experience

• 3 years of working experience in reception and general administrative duties in a secondary school

3. Skills and Competencies

• Strong communication skills in English, with proficiency in a second language being an advantage
• Customer service oriented with a warm and professional disposition
• Proficient in Microsoft Office applications