Receptionist Cum Facilities Admin

Sodexo Singapore Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading service provider in Singapore is seeking a Receptionist to manage on-site visitors, answer calls, and provide administrative support. The ideal candidate should have a minimum 'O' level certificate, strong interpersonal skills, and be computer literate in Microsoft Office products. This role requires excellent communication capabilities and the ability to work independently. Experience in hospitality is a plus. Join us to contribute to a strong corporate image and excellent customer relationships.

Qualifications

• Strong interpersonal relations ability, excellent oral and written communications skills.
• Must be computer literate in Microsoft Office (Word, Excel, Outlook).
• Able to work independently and interact well with people of all levels.
• Those who have worked in hospitality before will have an added advantage.
• Fluent in English, bilingual is advantageous.

Responsibilities

• Greet, receive, inform and guide on-site visitors at the main reception desk.
• Answer switchboard to all incoming telephone calls within 3 rings.
• Perform reception service in an efficient and professional manner.
• Maintain visitors log to sign in and sign out.
• Provide administrative support to all visitors and guests.

Skills

Strong interpersonal relations

Excellent oral and written communication skills

Computer literacy in Microsoft Office

Public relation skills

Ability to work independently

Education

Minimum 'O' level, Certificate

Job description

Job Summary

• Receptionists must be smartly attired to project Client’s Corporate image.
• Answer switchboard within 3 rings to all incoming telephone calls and ensure that all messages are directed to the right recipients.
• Perform reception service in an efficient, professional and courteous manner
• Greet, receive, inform and guide on-site visitors arriving at the main reception desk
• Welcome trainers and give them folders and meeting room keys. Issue trainers passes on confirmation of their identities. Give WiFi codes.
• Maintain a visitors/participants log to sign in and sign-out
• Arrange the host to receive their visitors
• Issue visitor passes on confirmation of their identities
• Provide administrative support such as photocopying, faxing, providing wifi codes, etc. to all visitors, guests, participants and trainers
• Managing relevant record and compliance to security procedures, and responsible for issuing ID badges and tracking and ensuring their return
• Make reservation as required for restaurant, order taxi, confirm airline tickets, etc. to all visitors, guests, participants and trainers
• Contribute to achieving strong customer relationships by focusing on responsiveness and communications as well as on meeting and/exceeding customer’s expectation
• Mailroom Service - Receive mail from Singapore Post, courier services which will then need to be sorted for the occupants.
• Ensure the cleanliness and upkeep of the area/lounge to reflect the Client’s Corporate image; if necessary, call the cleaning services
• Handle Help Desk on all user request
• To play a key support role in the delivery of client projects, including client liaison, contact with internal resource departments and external suppliers, and administrative work.
• Support Client’s Event Management team with meeting room reservation and arrangements. Daily equipment check in conjunction with meeting room support.

Knowledge, Skill and Abilities Required

• Minimum 'O' level, Certificate
• Strong interpersonal relations ability, excellent oral and written communications skills
• Must be computer literate in Microsoft Office products (Word, Excel, Outlook)
• Able to work independently and interact well with people of all levels.
• Those who have worked in hospitality before will have an added advantage
• Good public relation and communication skills.
• Able to work independently with minimal supervision.
• Ability to demonstrate good judgment when dealing with clients and staff members
• Languages: English Fluent. Bilingual will be advantageous.