Receptionist cum Admin Support

EXPERTISE TECHNOLOGIES PTE LTD; Singapore; Vor Ort; SGD 375.000 - 536.000; Vollzeit

Zusammenfassung

EXPERTISE TECHNOLOGIES PTE LTD is hiring for an in-person Administrative and Customer Service role in Singapore. The successful candidate will support students, parents and vendors, assist with short courses and test centre operations, and handle verification and issuance of documents.

Responsibilities include managing materials, room keys, and coordinating with Facilities Management for classroom upkeep. Proficiency in Microsoft Office and content management platforms is required, with a bias

Qualifikationen

• Minimum 3 years of experience in customer service and administrative support.
• Prior experience in a school environment is an advantage.
• Able to handle walk-in enquiries from English-speaking students, parents and vendors; basic Mandarin is an advantage.
• Prior experience in uploading and scheduling content on digital display panels via a content management platform.

Aufgaben

• Provide information and assistance to students, parents, vendors and members of the public, including handling walk-in enquiries and emails.
• Provide administrative support for short courses and test centre operations, including student verification for assessments.
• Assist with the issuance of requested items/documents.
• Receive and dispatch printed notes, stationery, products, refreshments and other materials.
• Maintain daily cleanliness and neatness of the service counter and surrounding area.
• Manage and document the issuance of room keys.
• Open and lock rooms at the start and end of operating hours.
• Liaise with Facilities Management on classroom upkeep and maintenance.
• Support the coordination and delivery of refreshments for classes.
• Upload and update content on digital display panels via the content management system.
• Handle logistical matters, including stocking, shelving, movement of classroom
• Perform other ad-hoc duties as assigned.

Kenntnisse

Customer service

Administrative support

Communication skills

Microsoft Word

Microsoft Excel

Email

Content management

English proficiency

Logistics

Independence

Ausbildung

GCE 'N' Levels

Tools

Content management platform

Microsoft Office

Jobbeschreibung

Key Responsibilities

• Provide information and assistance to students, parents, vendors and members of the public, including handling walk-in enquiries and emails.
• Provide administrative support for short courses and test centre operations, including student verification for assessments.
• Assist with the issuance of requested items/documents.
• Receive and dispatch printed notes, stationery, products, refreshments and other materials.
• Maintain daily cleanliness and neatness of the service counter and surrounding area.
• Manage and document the issuance of room keys.
• Open and lock rooms at the start and end of operating hours.
• Liaise with Facilities Management on classroom upkeep and maintenance.
• Support the coordination and delivery of refreshments for classes.
• Upload and update content on digital display panels via the content management system.
• Handle logistical matters, including stocking, shelving, movement of classroom
• Perform other ad-hoc duties as assigned.

Requirements

• Minimum GCE 'N' Levels or equivalent qualification
• Minimum 3 years of experience in customer service and administrative support.
• Prior experience in a school environment is an advantage.
• Able to handle walk-in enquiries from English-speaking students, parents and vendors; basic Mandarin is an advantage.
• Prior experience in uploading and scheduling content on digital display panels via a content management platform.
• Proficient in Microsoft Office applications, including Word, Excel and Email, as well as call handling and basic record-keeping.
• Strong communication and interpersonal skills.
• Good customer service skills.
• High level of initiative with the ability to work independently.
• Experience in logistical operations, including stocking, shelving, moving classroom furniture and operating operable walls.

Working hours / Information:

• Monday to Friday: 8am to 4pm / 12pm to 8pm (Rotating Shift)
• Saturday: 8am to 1pm

Nearest MRT: Woodland North Station

Work Location: In person