Administrative Support/Customer Service Officer

V-ELEGANT PTE. LTD.; Singapore; On-site; SGD 20,000 - 29,000; Full time

Job summary

V-ELEGANT PTE. LTD., based in Singapore, invites applications for a front-desk/administrative support role in a school setting. You will handle inquiries, assist with student and parent interactions, and support daily classroom and reception operations.

The role involves coordinating facilities, updating digital displays, managing stock and classroom logistics, and maintaining a welcoming reception area. Strong communication skills and school-environment experience are valued.

Qualifications

• Experience in Customer service and administrative support.
• Experience in a school or education environment is an advantage.
• Strong communication and interpersonal skills.
• Able to communicate confidently with students, parents, vendors.

Responsibilities

• Provide administrative and customer service support to students, parents, staff, and visitors.
• Handle walk-in, phone, and email enquiries.
• Support short courses, assessments, and test centre operations, including student verification.
• Assist with issuing documents, materials, stationery, and other items.
• Manage room keys and support room opening and closing.
• Maintain cleanliness of the reception/counter area.
• Coordinate classroom facilities and liaise with Facilities Management when required.
• Update and schedule content on digital display panels.
• Assist with basic logistical duties, including stock arrangement and movement of classroom furniture

Skills

Customer service

Job description

Job Responsibilities

• Provide administrative and customer service support to students, parents, staff, and visitors.
• Handle walk-in, phone, and email enquiries.
• Support short courses, assessments, and test centre operations, including student verification.
• Assist with issuing documents, materials, stationery, and other items.
• Manage room keys and support room opening and closing.
• Maintain cleanliness of the reception/counter area.
• Coordinate classroom facilities and liaise with Facilities Management when required.
• Update and schedule content on digital display panels.
• Assist with basic logistical duties, including stock arrangement and movement of classroom furniture

Requirements

• Experience in Customer service and administrative support
• Experience in a school or education environment is an advantage.
• Strong communication and interpersonal skills.
• Able to communicate confidently with students, parents, vendors
• Experience with digital display/content management systems is an advantage.
• Comfortable handling basic logistical and classroom support duties.