Receptionist

HEGURU EDUCATION (PUNGGOL) PTE. LTD.; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

An education centre in Punggol is seeking a Front Desk Receptionist to provide exceptional customer service and administrative support. You will be the welcoming face of the centre, managing visitor inquiries and building positive relationships with families. Ideal candidates are detail-oriented, have strong communication skills, and a friendly attitude. Competitive salary and career development opportunities are offered.

Benefits

Career Development

Attractive Remuneration

Supportive Team Culture

Self-Care Benefits

Qualifications

• Strong communication skills to interact confidently and clearly.
• Detail-oriented with excellent organizational abilities.
• Positive and friendly attitude towards customers.

Responsibilities

• Greet and welcome visitors warmly and professionally.
• Manage incoming calls, emails, and walk-in inquiries.
• Oversee student registration and records.
• Build positive relationships with families and resolve concerns.
• Assist with day-to-day administrative tasks.

Skills

Strong verbal and written English

Detail-oriented

Time management

Friendly and proactive attitude

Job description

Join Our Team as a Front Desk Receptionist!

We are looking for an enthusiastic and customer-focused Front Desk Receptionist to be the welcoming face of our education centre.

As the first point of contact for our students and their families, your role is essential in creating a warm and professional experience for all who walk through our doors.

🧩 About the Role

In this full-time position, you will provide exceptional front desk and administrative support while contributing to a positive, well‑organised, and efficient environment.

🛠️ Responsibilities

1. Greet & Welcome Visitors

• Ensure all visitors are greeted warmly and professionally
• Create a welcoming and reassuring first impression

2. Handle Inquiries

• Manage incoming calls, emails, and walk‑in queries
• Provide accurate information about our educational programmes

3. Manage Student Matters

• Oversee student registration and records
• Collect course fees and ensure timely documentation

4. Customer Relationship Management

• Build and maintain positive relationships with families
• Address and resolve any customer concerns with care and professionalism

5. Provide Administrative Support

• Assist with day‑to‑day administrative duties
• Ensure smooth running of centre operations

💼 What We’re Looking For

• Communication Skills: Strong verbal and written English; able to communicate clearly and confidently
• Organisational Skills: Detail‑oriented with excellent time management
• Positive Attitude: Friendly, proactive, and genuinely enjoys helping others

🎁 What We Offer

• Career Development: Grow with us! Opportunities for long‑term professional development
• Attractive Remuneration: Competitive salary, annual increments, and a performance‑based year‑end bonus
• Supportive Team Culture: A warm and collaborative working environment
• Self‑Care Benefits: Perks to promote work‑life balance and personal well‑being

📍 Work Location

• Punggol (Waterway Point or Punggol Coast Mall)

🕘 Working Hours

• Wednesday to Sunday: 8:45 AM – 6:30 PM
• Off Days: Monday and Tuesday

✨ Be the Heart of Our Centre – Where Every Smile Starts with You! ✨