Role Summary
The Receptionist is the first point of contact for visitors, callers and delivery personnel to Custera. This role is responsible for managing the front desk professionally, supporting day‑to‑day office administration and providing basic coordination support to the management and project teams. As Custera is an infrastructure asset management and AI‑driven monitoring company, the Receptionist will also help coordinate meetings with clients, partners and project teams from engineering backgrounds.
Key Responsibilities
Front Desk & Visitor Management
- Greet and attend to visitors in a professional and friendly manner.
- Manage visitor registration, issue visitor passes and notify relevant staff of arrivals.
- Maintain a tidy and presentable reception area and meeting rooms.
Telephone & Communication Handling
- Answer, screen and direct incoming calls promptly and courteously.
- Take and relay accurate messages where necessary.
- Handle general enquiries via phone and office email (e.g., info@… inbox).
Meetings & Office Coordination
- Manage booking of meeting rooms and support basic setup (projector, conference call, refreshments).
- Coordinate logistics for internal and external meetings where required.
- Support arrangement of courier services, mail collection and dispatch.
Administrative & Clerical Support
- Handle incoming and outgoing mail, packages and deliveries.
- Perform basic data entry, filing and document organization (hardcopy and electronic).
- Assist in preparing simple correspondence, labels, name tags and sign‑in sheets for meetings/events.
- Support HR/Admin with onboarding packs (e.g., forms, access cards, welcome materials).
Office Supplies & Facilities
- Monitor and replenish office & pantry supplies (stationery, beverages, consumables).
- Coordinate with vendors for maintenance of office equipment (photocopier, printers, phones, etc.).
- Raise simple facility issues to the building management or landlord when needed.
Other Duties
- Assist management and project teams with ad‑hoc administrative tasks.
- Support simple logistics arrangements for visitors, interviews or training sessions.
Requirements
Education & Experience
- GCE ‘O’ Level / Nitec / Diploma in any discipline.
- 1–3 years of experience in a receptionist, front desk or office admin role preferred (fresh candidates with the right attitude may also be considered).
- Experience in an engineering / construction / technology environment will be an advantage but not mandatory.
Skills
- Good communication skills in English (spoken and written); other languages an advantage when dealing with regional clients.
- Confident, pleasant phone manner and customer‑service mindset.
- Proficient in MS Office (Word, Excel, PowerPoint) and basic email/calendar tools.
- Able to multi‑task, prioritize and stay organized in a fast‑paced environment.
Personal Attributes
- Friendly, polite and professional in dealing with visitors and staff at all levels.
- Responsible, reliable and punctual.
- Attention to detail and pride in maintaining a neat, presentable reception and office environment.
- Willing to learn and support a growing engineering‑tech company.
Working Conditions
Employment Type: Full‑time
Working Hours: Monday to Friday, 8:30am – 6:00pm (or as determined by the company)
Workplace: Office‑based, front‑of‑house
How to Apply
Interested candidates are invited to send their detailed resume, current/expected salary and earliest start date to lily_zou@custera.com.sg, with the subject: “Application – Receptionist (Custera)”.