Public Service Customer Advisor - 12-Month Contract

BGC Group Pte Ltd; Singapore; On-site; SGD 40,000 - 47,000; Full time

Benefits offered by this job

Travel reimbursement

Job summary

BGC Group Pte Ltd is seeking a full-time, 12-month contract role to assist the public with applications and enquiries at a central Singapore location.

You will explain filing requirements and documents, handle counter enquiries, and process online applications within set timelines. You will also liaise with internal teams and external agencies to support users and resolve system issues, with travel around Singapore reimbursed.

Qualifications

• You will need at least 3 years of relevant work experience, strong spoken and written communication skills, and confidence using IT systems.

Responsibilities

• Explain filing requirements and required documents.
• Handle enquiries at the counter.
• Process online applications within set timelines.
• Collaborate with internal teams and external agencies to support users and resolve system issues.
• Some duties may take place outside government premises; travel around Singapore as needed.

Skills

Communication skills

IT proficiency

Experience level

Job description

BGC Group Pte Ltd is seeking a full-time, 12-month contract role to assist the public with applications and enquiries at a central Singapore location.

You will explain filing requirements and documents, handle counter enquiries, and process online applications within set timelines. You will also liaise with internal teams and external agencies to support users and resolve system issues, with travel around Singapore reimbursed.