Public Services Support Specialist — Contract (Central)

BGC Group Pte Ltd; Singapore; On-site; SGD 40,000 - 47,000; Full time

Job summary

BGC Group Pte Ltd is seeking a dedicated professional to assist the public with applications and enquiries in a full-time, 12-month contract in Singapore. You will explain filing requirements, handle counter enquiries, and process online applications within set timelines, while coordinating with internal teams and external agencies to resolve system issues.

Some duties may occur outside government premises; travel around Singapore is expected with reimbursable travel expenses.

Qualifications

• At least 3 years of relevant work experience.
• Strong spoken and written communication skills.
• Confidence using IT systems.

Responsibilities

• Help members of the public with applications and enquiries.
• Explain filing requirements and documents needed.
• Handle counter enquiries and process online applications within set timelines.
• Collaborate with internal teams and external agencies to support users and resolve system issues.
• Some duties may occur outside government premises; willing to travel around Singapore; travel expenses reimbursable.

Skills

Customer service

Communication

IT systems

Job description

BGC Group Pte Ltd is seeking a dedicated professional to assist the public with applications and enquiries in a full-time, 12-month contract in Singapore. You will explain filing requirements, handle counter enquiries, and process online applications within set timelines, while coordinating with internal teams and external agencies to resolve system issues.

Some duties may occur outside government premises; travel around Singapore is expected with reimbursable travel expenses.