Public Services Frontline & Admin Specialist

People Advantage Pte Ltd; Singapore; On-site; SGD 30,000 - 39,000; Full time

Job summary

People Advantage Pte Ltd is seeking a Frontline & Administrative Officer to support public-facing services and administrative operations. You will assist the public with enquiries and applications, and provide administrative support for case processing and records management to ensure smooth service delivery.

The role is based in Central Singapore on a 1-year contract with typical hours from Monday to Friday, 8.00am to 5.30pm.

Qualifications

• Diploma or degree in any discipline is required or preferred.
• Experience in customer service or frontline/admin roles is an advantage.
• Meticulous and well-organised with the ability to handle multiple tasks.
• Professional handling of confidential information.

Responsibilities

• Serve as the first point of contact for walk-in visitors and provide accurate information.
• Attend to enquiries regarding services, application procedures, eligibility, and required documents.
• Review applications and supporting documents for accuracy before processing.
• Support appointment registration and visitors throughout their service journey.
• Coordinate scheduled appointments and ceremonies and maintain records.

Skills

Customer service

Organisation

Communication

MS Office

Education

Diploma or degree

Tools

Microsoft Office

Job description

People Advantage Pte Ltd is seeking a Frontline & Administrative Officer to support public-facing services and administrative operations. You will assist the public with enquiries and applications, and provide administrative support for case processing and records management to ensure smooth service delivery.

The role is based in Central Singapore on a 1-year contract with typical hours from Monday to Friday, 8.00am to 5.30pm.