Frontline Court Services Associate — 12-Month Contract

BGC Group Pte Ltd; Singapore; Presencial; SGD 27 000 - 38 000; Tempo integral

Resumo da oferta

BGC Group Pte Ltd is seeking a service-oriented candidate for a 12-month, full-time contract role in Singapore. You will provide frontline counter service to the public at service hubs, help visitors understand court processes, and handle enquiries and applications for records and appeals.

You will also ensure documents are properly filed and contribute ideas to improve service quality and processes, leveraging your MS Word/Excel/PowerPoint skills and CRM experience where relevant.

Qualificações

• Pleasant service attitude and strong communication skills are required.
• Ability to manage multiple tasks and work independently or in a team.
• Proficiency in Microsoft Word, Excel and PowerPoint is required.
• CRM experience and fluency in additional languages are advantageous.

Responsabilidades

• Provide frontline counter service to members of the public at service hubs.
• Respond to enquiries and receive applications for court records and appeals.
• Check submitted documents for proper filing and accuracy.
• Contribute ideas to improve service quality and processes.

Conhecimentos

Customer service

Communication

Attention to detail

Multitasking

Teamwork

MS Word

MS Excel

MS PowerPoint

CRM

Languages

Ferramentas

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Descrição da oferta de emprego

BGC Group Pte Ltd is seeking a service-oriented candidate for a 12-month, full-time contract role in Singapore. You will provide frontline counter service to the public at service hubs, help visitors understand court processes, and handle enquiries and applications for records and appeals.

You will also ensure documents are properly filed and contribute ideas to improve service quality and processes, leveraging your MS Word/Excel/PowerPoint skills and CRM experience where relevant.