Job Purpose
The primary responsibility of the Project Manager is to lead multiple transformation projects with a slant towards cost optimisation. This role involves supporting transformation efforts from ideation through to solution design, implementation, and deployment. The Project Manager works closely with process owners, subject matter experts, and technical teams to deliver projects that lead to impactful changes.
Responsibilities
Project Planning and Strategy
- Develop and implement a comprehensive project plan, including scope, objectives, timelines, and deliverables.
- Define project goals and key performance indicators (KPIs) aligned with the digital transformation and cost-reduction objectives.
- Coordinate with multiple stakeholders to ensure project alignment with business strategy and requirements.
Resource Management
- Allocate and manage resources effectively, including team members, technology, and budget.
- Identify and mitigate resource constraints and adjust plans as necessary to address any issues.
Stakeholder Engagement
- Act as the primary point of contact for stakeholders, including senior management, department heads, and external partners.
- Communicate project progress, risks, and issues clearly and effectively to stakeholders.
- Facilitate regular status meetings and prepare reports to keep stakeholders informed.
Risk Management
- Identify potential risks and develop mitigation strategies to address them proactively.
- Monitor and manage risks throughout the project lifecycle, adjusting plans as needed to minimize impact.
Budget and Cost Control
- Develop and manage the project budget, ensuring adherence to financial constraints and cost-saving targets.
- Track project expenditures and provide regular financial reports to ensure transparency and accountability.
Process Improvement
- Identify opportunities for process improvements and efficiencies within the project and broader organizational operations.
- Implement and monitor new digital tools and processes aimed at cost reduction and operational excellence.
Change Management
- Develop and execute a change management plan to support the adoption of new digital processes and technologies.
- Address resistance and ensure smooth transitions for impacted teams and stakeholders.
Performance Monitoring
- Track and report on project performance against established KPIs and objectives.
- Conduct post-project evaluations to assess success and identify lessons learned for future projects.
Requirements
- Bachelor’s Degree
- Minimum 5 years of relevant experience in managing projects with multiple stakeholders
- Minimum 5 years of experience in managing an outsourced IT infrastructure and application development operations
- Ability to work independently and manage relationships in a matrix environment
- PMP or equivalent project management certification is preferred.