Programme Coordinator (Home Personal Care)

LIONS BEFRIENDERS SERVICE ASSOCIATION (SINGAPORE); Singapore; On-site; SGD 33,000 - 56,000; Full time

Job summary

Lions Befrienders Service Association (Singapore) is seeking a diligent Coordinator for Home Personal Care Services. The role supports programme operations, including frail and home-bound clients, with administrative duties and care coordination.

You will manage client admissions/discharges, maintain records for audit, and oversee invoicing, subventions, and reports. The position requires strong MS Office skills and a passion for eldercare, with monthly means-testing and stakeholder outreach

Qualifications

• Minimum 2 years of related experience in eldercare/social service or related sector.
• Minimum of a Higher Nitec in Business Administration, Office Management related.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Passionate about working with elderly and willingness to learn.
• Good understanding of working with elderly.
• Meticulous and highly accurate in documentation, record-keeping, and communication.
• Ability to interact with diverse stakeholders (staff, volunteers, next-of-kin and older adults).
• Good communications skills, preferably bilingual with dialects.

Responsibilities

• In-charge of Home Personal Care+/Home Personal Care administrative duties including admission and discharge of referrals and coordination, documentation, finance documentation, subvention/claim submissions and reports, monthly invoicing and payments.
• Maintain records of clients and accounting records for audit purposes; ensure timely reports to government agencies and stakeholders.
• Manage the daily schedule of Senior Healthcare Assistants/Healthcare Assistants and monitor service delivery.
• Obtain periodic feedback from clients/caregivers.
• Carry out monthly means-testing checks on all active clients for Government subsidy eligibility and update records accordingly.
• Outreach to community partners and stakeholders to collaborate on services; e-referral to AIC if required.
• Undertake any other duties assigned by Senior Nurse Manager or Nurse Manager.

Skills

Communications skills

Interpersonal skills

Documentation

Education

Higher Nitec in Business Administration or Office Management related

Tools

Microsoft Office Suite

Job description

Overview

Reporting to the Senior Nurse Manager/ Nurse Manager, Home Personal Care Services. This position is required to support the programme operations (but not limited to administrative duties), including, frail and home-bound PNC (Person Needing Care) with home personal care services.

Responsibilities

• In-charge of Home Personal Care+/Home Personal Care administrative duties. It includes admission/discharge of referrals and coordination, documentation, all finance documentation, subvention/claim submissions and subvention/claim reports, monthly invoicing and payments are in order, including programme logistics.


• In-charge of programme services including maintaining records of each clients and accounting records for audit purposes. Ensuring submission of formal reports to respective government agencies and stakeholders are accurate and on time.


• In-charge of the Senior Healthcare Assistants/Healthcare Assistants daily schedule, monitoring the provision of services.


• Obtain periodic feedback from clients/caregivers.


• Carry out monthly means-testing checks on all active clients to ascertain eligibility for Government subsidy and update clients and system accordingly.


• Outreach to community partners within HPC boundary, stakeholders and other agencies to collaborate on services required, including e-referral to AIC if required.


• Undertake any other duties assigned by Senior Nurse Manager or Nurse Manager.

Requirements

• Minimum 2 years of related experience in eldercare/social service or related sector.


• Minimum of a Higher Nitec in Business Administration, Office Management related.


• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)


• Passionate in working with elderly and willingness to learn.


• Good understanding of working with elderly.


• Meticulous and highly accurate in documentation, record-keeping, and communication.


• Ability to interact with diverse stakeholders (staff, volunteers, next-of-kin and older adults).


• Good communications skills, preferably bilingual with dialects (to communicate with clients that unable to convey in English).

*1- year contract basis (renewable or convertible to Permanent).