Programme Administrator

TEMPSERV PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A training management company in Singapore seeks a Course Manager responsible for effective course management services. You will liaise with various stakeholders, monitor course registrations, and manage logistics preparations. Ideal candidates are ITE Certificate holders or have relevant experience, possess good English proficiency, and demonstrate strong communication and multitasking skills. This position entails a collaborative approach to ensure smooth delivery and operational success.

Qualifications

• ITE Certificate holder or higher or with relevant working experience.
• Have good English proficiency.
• Good Communication skills are required to liaise closely with Trainers.
• Possesses basic information and communication technology (ICT) skills.
• Team player.

Responsibilities

• Partner with stakeholders to deliver effective course management services.
• Liaise with Course Coordinator on class schedules.
• Monitor enrolment and provide weekly updates.
• Send confirmation emails to applicants.
• Update training management system with attendance and results.

Skills

Ability to Multitask

Good Communication Skills

Training Management

Microsoft Office

Interpersonal Skills

Time Management

Project Management

Administration

Education

ITE Certificate holder or higher

Tools

Microsoft Excel

Microsoft Word

Job description

Roles & Responsibilities

You will be a partner to our client and the respective stakeholders to deliver effective course management services towards achieving their operational objectives. You will carry out your responsibility and efficiently.

Pre-Course

• Liaise with Course Coordinator/Business Development team on class schedule
• Course run/intake creation in training management system & publish course on website

Course Registration

• Monitor enrolment and provide weekly update
• Verify and follow up on applicants’ minimum entry requirements and documents
• Liaise with applicants/companies on course registration matters including payment matters

Course Confirmation

• Send confirmation email to applicants and billing for company sponsored applicants

Course Preparation

• Upload timetable in training management system
• Liaise with Course Coordinator on course notes and other course logistics
• Ensure attendance and assessment results are updated in training management system
• Check all payment has been received
• Notify learners on their results and trigger cert issuance in training management system

Course Cancellation

• Update course status in training management system and inform course coordinator/trainer on the cancellation

Requirements

• ITE Certificate holder or higher or with relevant working experience
• Have good English proficiency
• Good Communication skills are required to liaise closely with Trainers
• Possesses basic information and communication technology (ICT) skills
• Team player

Tempserv Pte Ltd
License No: 06C3745
Ivy Ng Siew Hoon I EA. Reg. No: R1102590

Tell employers what skills you have

• Ability to Multitask
• Training Management
• Microsoft Office
• Microsoft Excel
• Literacy
• Interpersonal Skills
• Fundraising
• Administration
• Logistics Management
• Event Management
• Data Entry
• Office Administration
• Project Management
• Good Communication Skills
• Time Management
• Communication Skills
• Administrative Support
• Microsoft Word
• Shipping
• Able To Work Independently