Product Manager & Telecommunications & ICT

CLOUD TELECOMMUNICATIONS (S) PTE. LTD.; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading telecommunications company in Singapore is seeking a Product Manager to define and manage ICT and telecom products. The ideal candidate will bridge business and technology to deliver solutions across the product lifecycle, working closely with various teams to drive product success in a fast-paced environment. Candidates should have strong experience in product management, preferably within the telecom sector, and possess a solid understanding of market needs and regulatory compliance.

Qualifications

• 3–8 years of experience in product management, preferably in telecommunications, ICT, or technology services.
• Strong understanding of telecom and ICT domains such as mobile and fixed networks, cloud services, and cybersecurity.
• Ability to work in a fast-paced, cross-functional environment.

Responsibilities

• Define product vision, strategy, and roadmap aligned with company objectives.
• Own the end-to-end product lifecycle from concept to retirement.
• Collaborate with sales and customer success teams to support deals.

Skills

Strong analytical and problem-solving skills

Excellent stakeholder management

Communication abilities

Agile / Scrum product development

Commercial mindset

Education

Bachelor’s degree in Business, Engineering, Computer Science, Telecommunications, or related field

Tools

Scrum

PMP

ITIL

AWS

Azure

GCP

Job description

Job Summary

The Product Manager – Telecommunications & ICT is responsible for defining, developing, and managing telecom and ICT products across their full lifecycle. This role bridges business, technology, and customer needs to deliver competitive solutions in areas such as connectivity, cloud, cybersecurity, IoT, unified communications, and managed services, tailored to the Singapore and regional enterprise/consumer markets.

The role requires close collaboration with engineering, sales, marketing, operations, and external partners to ensure successful product launches, profitability, and regulatory compliance.

Key Responsibilities

Product Strategy & Roadmap

• Define product vision, strategy, and roadmap aligned with company objectives and market trends in Singapore and ASEAN
• Identify new product opportunities based on customer needs, competitive analysis, and emerging technologies
• Conduct market research on telecom and ICT services (e.g., 5G, broadband, cloud, SD-WAN, IoT, cybersecurity)

Product Development & Lifecycle Management

• Own the end-to-end product lifecycle from concept, business case, development, launch, enhancement, to retirement
• Translate business and customer requirements into detailed product specifications and user stories
• Work closely with engineering, network, IT, and vendors to ensure timely and high-quality delivery

Go-to-Market & Commercial Management

• Define pricing, packaging, and positioning strategies for enterprise and/or consumer segments
• Support go-to-market planning, including sales enablement, marketing collateral, and launch activities
• Monitor product performance (revenue, margin, adoption, churn) and drive continuous improvements

Stakeholder & Customer Engagement

• Collaborate with sales, pre-sales, customer success, and operations teams to support deals and deployments
• Engage enterprise customers, partners, and system integrators to gather feedback and validate solutions
• Act as the product subject matter expert internally and externally

Regulatory & Operational Compliance

• Ensure products comply with Singapore regulations and standards (e.g., IMDA, PDPA, cybersecurity requirements)
• Work with legal, compliance, and operations teams to manage risk and service quality

Required Qualifications & Experience

• Bachelor’s degree in Business, Engineering, Computer Science, Telecommunications, or related field
• 3–8 years of experience in product management, preferably in telecommunications, ICT, or technology services
• Strong understanding of telecom and ICT domains such as:
• Mobile and fixed networks (4G/5G, fiber)
• Cloud and data center services
• Enterprise connectivity and managed services
• Cybersecurity, IoT, or digital solutions (preferred)

Skills & Competencies

• Strong analytical and problem-solving skills
• Excellent stakeholder management and communication abilities
• Commercial mindset with experience in pricing, P&L, or business cases
• Ability to work in a fast-paced, cross-functional environment
• Familiarity with Agile / Scrum product development methodologies is a plus
• Knowledge of the Singapore telecom and ICT market is highly desirable

Preferred Attributes

• Experience working with telcos, system integrators, or ICT service providers
• Exposure to enterprise or government sector customers in Singapore
• Certifications such as Scrum Product Owner, PMP, ITIL, or cloud certifications (AWS, Azure, GCP) are advantageous