Prenatal Wellness Center Operations Leader

BEAUTIFUL MUM PAYA LEBAR PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

BEAUTIFUL MUM PAYA LEBAR PTE. LTD. in Singapore is seeking an experienced Operations Manager for its spa wellness outlet. You will lead client experience, recruitment, inventory, and staff management to deliver exceptional service and meet monthly sales targets.

You will develop recruitment strategies, oversee onboarding, manage stock, and provide guidance and training to trainers, ensuring high performance and professional handling of challenging situations.

Qualifications

• Proven experience as an Operations Manager or similar role in spa or wellness center.
• Strong background in recruitment and talent management, with a focus on hiring therapists.
• Excellent leadership and team management skills.
• Exceptional organizational and multitasking abilities.
• Strong communication and interpersonal skills.
• Knowledge of spa operations, services, and industry best practices.
• Ability to work in a fast-paced environment and handle challenging situations with professionalism.

Responsibilities

• Uphold high standards of customer service and client experience.
• Develop and execute recruitment strategies to attract therapists.
• Oversee onboarding to integrate new hires into the team.
• Collaborate with procurement to manage stock levels and inventory.
• Provide guidance and training to staff and conduct performance evaluations.

Skills

Operations Management

Spa Industry

Recruitment & Hiring

Leadership

Team Management

Inventory Management

Procurement

Staff Training

Scheduling Software

Microsoft Office

Tools

Scheduling Software

Booking Systems

Microsoft Office

Job description

BEAUTIFUL MUM PAYA LEBAR PTE. LTD. in Singapore is seeking an experienced Operations Manager for its spa wellness outlet. You will lead client experience, recruitment, inventory, and staff management to deliver exceptional service and meet monthly sales targets.

You will develop recruitment strategies, oversee onboarding, manage stock, and provide guidance and training to trainers, ensuring high performance and professional handling of challenging situations.