Clinic Operations Lead — Wellness & Beauty

BEAUTIFUL MUM PAYA LEBAR PTE. LTD.; Singapore; On-site; SGD 56,000 - 89,000; Full time

Job summary

Beautiful Mum Paya Lebar PTE. LTD. seeks a Clinic Operations Manager to oversee day-to-day clinic operations, ensuring smooth workflow across departments and driving service standards.

You will lead front desk, therapists, and support staff to meet performance goals and maintain a patient-focused environment. Responsibilities include managing appointment scheduling, monitoring customer flow, supporting marketing activities to boost clinic traffic, and handling feedback professionally.

Qualifications

• Strong leadership and people-management abilities.
• Excellent communication and interpersonal skills.
• Good problem-solving and organizational capabilities.
• Customer-focused approach with a professional demeanor.

Responsibilities

• Oversee day-to-day clinic operations and ensure smooth workflow across departments.
• Lead and motivate front desk, therapists, and support staff to meet performance and service standards.
• Manage appointment scheduling systems and monitor customer flow.
• Support marketing and promotional activities to drive clinic traffic.
• Handle customer feedback and resolve service-related issues professionally.
• Assist in inventory management and supplier coordination.
• Prepare operational reports for management review.
• Ensure compliance with clinic policies, hygiene standards, and regulatory requirements.

Skills

Leadership

Interpersonal skills

Communication

Problem solving

Organization

Job description

Beautiful Mum Paya Lebar PTE. LTD. seeks a Clinic Operations Manager to oversee day-to-day clinic operations, ensuring smooth workflow across departments and driving service standards.

You will lead front desk, therapists, and support staff to meet performance goals and maintain a patient-focused environment. Responsibilities include managing appointment scheduling, monitoring customer flow, supporting marketing activities to boost clinic traffic, and handling feedback professionally.